Phillips Car Insurance

I always have great experiences with Phillips Insurance. Kayla is an amazing representative who is incredibly quick to respond, always there when we need her, and proactive to make sure everything is up to date and worry free. They are a great asset to our business, and many of our personal lines as well. Kayla goes above and beyond to make sure we get competitive rates and always makes sure we are happy with their service. Joe Phillips also often checks in to stay on top of our business needs and maintains knowledge of our operations to make sure we are getting the correct services. I would highly recommend Phillips to anyone looking for business or personal insurance!

I have been a client of Phillips Insurance for over 10 years now. They have great customer service and always provide helpful advice. They recently helped me with adding my son to our auto policy. Phillips worked quickly to find me the most reasonable rates and took care of everything with the professionalism I have come to expect from them. I would recommend them to anyone looking for a new insurance agency.

We've been a commercial client of Phillips Insurance for about two years now, and we have no complaints. From requesting insurance certificates, to pulling other documents and records, to helping with audits, to shopping our policies for the best deals on the market, their reps always respond to our requests quickly and professionally.

The personal lines account managers have demonstrated professionalism and are extremely responsive to my inquiries. Phillips was able to save me money with the same coverages when I switched from my previous provider and also handled a claim in 2020 which saved me the time and effort of dealing with the insurance company myself. I credit the team for their timely responses which have helped avoid delays that I've experienced with other agencies in the past.

Since moving to Chicopee, Phillips has offered me wonderful customer service regarding my insurance needs. My phone calls and emails are always answered or responded to quickly and professionally and if I have any questions or concerns, they have always been there to help, especially when filing claims. I would recommend Phillips to anyone looking for an insurance agent!