First American Insurance Agency

Kristie was wonderful to work with and brought a sense of humanity, humor and ease to a confusing process. Are you navigating this alone? Don’t! She found me top notch coverage at an unbelievable price.

Kristy at First American is a fantastic agent. She is always willing to help with any questions or issues that I may have. She always gets back to me right away and is always pleasant and kind. Thank you, Kristy, for being so good at your job!

We had a wonderful experience with First American and specifically Kristie. We came in from out of state towards the end of her work shift and she went above and beyond to figure out our situation. She spent a ton of time with us explaining the rules and regulations of Massachusetts in regards to registration and even drivers license. She filled out all of our paperwork and double checked the ones we had submitted previously.. She was extremely helpful and I couldn’t recommend her enough. We’ll definitely be relying on her in the future!

This is my second year working with Kristie and I can't thank her enough for the incredible support she provided in helping us understand our options for both home and car insurance. She took the time to clearly explain the differences between policies, coverage levels, and how they impact our overall protection and budget. What stood out most was her ability to break things down in a way that made sense, ensuring we felt informed and confident in our decisions. She also highlighted areas where we could save money without compromising on coverage which is something we truly appreciated. Kristie's professionalism, knowledge, and patience made what could have been a confusing process feel simple and stress-free. We’re so grateful for her guidance and would highly recommend her to anyone lo

This insurance company should be out of business. There agents commit fraud and the higher up leadership must condone it because they are trying to sweep this away. Since my coffee shop was next door and their agent would visit our store frequently, Sophie’s Coffeehouse decided to switch insurance policy from Heirly Insurance to American Insurance. The only criteria that we needed is that the policy matches exactly what we had before. Brennan their agent assured me that would be the case I even gave them I thick copy on my insurance policy from Heirly. So a week later I get a call from the agent telling me good news I saved you around 500.00. But he neglected to tell me to get that quote he had to change my store sales from 300k to 100k. I have prove that our sales were already well over 1