Marshall+Sterling

I only switched to Progressive through Marshall and Sterling a few weeks ago. The transition was flawless. From Kelly to Anna I have received top notch service and questions answered correctly by them. Thank you all for a smooth transition from my previous insurance company to yours.

We transitioned to Marshall & Sterling as our agent in August 2025 for our personal homeowners and auto policies. They were very efficient and competitive, and we were able to get better coverage across the board for less than what we were paying previously. Kelly helped us and was very thorough and helped us every step of the way! We are very satisfied we finally made the switch.

Marshall and Sterling’s Sara Debrosky has served my classic auto insurance needs for quite a while. I am very happy with her attention to detail and auto insurance expertise. D.W. of Milton NY

Marcy and the rest of the staff have been extremely helpful and quite available. In an age when it's almost always impossible to get prompt assistance, these ladies do a great job! If personal service matters to you, this is your agency.

My husband and I have been using this insurance for at least 20+ years and highly recommend this company. My agent, Anna, and her superior, Liz, our top notch in their knowledge of all issues that I have encountered. If there is a question that they cannot answer, they will research it and get back to me very quickly. it is so refreshing to have people who actually take their jobs very seriously and follow through with anything I need. From the person who answers the phone to my agent and anyone else involved, they are pleasant, competent, and extremely responsive. I am 100% satisfied with customer service and would highly recommend them to anyone who needs any kind of insurance. They really know their stuff!! And their rates are competitive.