Scott Marxer - State Farm Insurance Agent

I have the BEST insurance company! I’ve had nothing but amazing and honest representatives from day one. When I first signed up with State Farm, I worked with Astrid and she was absolutely wonderful. She made the entire process easy and stress-free. After my accident, I started working with Chasity, and I just have to say — she is AMAZING. She is honest, friendly, and truly personalizes every interaction. I tend to have a million questions, and Chasity is always patient, thorough, and kind. She really goes above and beyond. This insurance company has been such a breath of fresh air — lower rates, better customer service, and genuinely honest reps. Hey Scott,😊 — you’re super lucky to have these two on your team!

I am new to the state of New York, and nobody had taken time to explain to me the nuances of New York State insurances. Astrid was very clear, concise and comprehensive going through both the auto and the home policies that a previous different Insurance person from a different company had not bothered to do. I changed to Astrid because she was referred to me And came with Great references from other customers and because of her excellent customer service attitude. She Made it to business to make the transition from one insurance company to another easy. She was polite, positive and cheerful and delightful to deal with. She gave me options that I didn’t know about and explained how things would work. I am looking forward to working with her and State Farm.

To whom it may concern Nikki Baker at Scott Marxers agency is one of the most professional insurance agents I have had the pleasure of working with. She is courteous, knowledgeable and efficient. Where others take hours or days she took minutes. She is an example for others to strive to be. She deserves a big raise!! Best of luck in the future and keep up all your hard work!! Thank you, Lenny

I walked in to the office and was greeted respectfully and was asked to wait for an associate to be available. While I was waiting the Owner of the agency passed by and he said hello to me. About 10 minutes later Eric came to me and said how can I help and offered me coffee or water . I said I am ok for now then I started talking about the situation and explained the reason for my visit. He started working on it, during that process he made a very lengthy call to help resolve the issue. He spent almost 1&1/2 hour with me and was very diligent and helpful and finally was able to resolve the issue at hand. I thanked him for his excellent customer service. While waiting there an other agent passed her name is Astrid who has previously worked with me offered me a cup of coffee which I accepted

My insurance representative Astrid, was amazing. She was knowledgeable, kind and understanding. She was able to give me a policy that crushed the competition. Astrid spent numerous calls with me working until we got to the exact right policy for me. Highly recommended!