Marshall + Sterling Insurance

The people here have provided one of the worst experiences I’ve ever had with any service provider. No one seems to care, no one wants to help, and no one is on your side. I’ve had to educate myself on insurance policies and procedures far more than I should, because their team is so incompetent and lacks understanding of the very policies they handle. I’ve discovered multiple mistakes and errors in their work that I’ve had to correct myself, with zero assistance or even an apology from them—costing me thousands of dollars out of pocket. This left me questioning what value they even provide as a broker. The answer? Absolutely none. Not once did they shop around for better rates during renewals. I later found out I was paying over double what I could have elsewhere. But the worst part wa

I had the pleasure of working with Linsey and the team recently, and I can confidently say that they are nothing short of excellent. Their dedication, expertise, and exceptional customer service have made the insurance process not only smooth but also a pleasant experience. From the moment I contacted Marshall & Sterling, I was impressed by their professionalism and willingness to go above and beyond to meet my insurance needs. They took the time to thoroughly understand my requirements, explaining every aspect of the policy in a clear and understandable manner. This level of transparency and dedication to ensuring I was well-informed about my coverage was truly impressive. I cannot speak highly enough of them. Their knowledge, professionalism, and unwavering commitment to their clients

I had a horrible experience with Progressive Insurance. Marshall and Sterling was able to help me obtain both homeowner's and auto policies in a matter of days at very competitive rates. I'm an extremely satisfied customer, and would recommend Marshall and Sterling to anyone for their insurance needs.

I have had the experience of using Marshall & Sterling for both personal and business. They think outside the box to bring the best solution, not one focused on enriching themselves like other insurers. They had great customer service and "know your name". Thats incredibly important for commercial insurance because they take the time to understand your company.

I've been using Marshall & Sterling Insurance for many years and have always been very pleased with their service. Breanna Liggan is my agent and is great at finding the right companies to suit my insurance needs, which saves me lots of time and money. I highly recommend them.