Kevin Cloutier: Allstate Insurance

I've been a customer for ten years. I decided to shop around and I got a quote in my email. Then I got an email from Kevin Cloutier saying he was doing a random review of my policy (first one in 10 years). What concerned me when I called back, per the person I spoke with, was my replacement value never changed and had my house been destroyed it would only cover half of the cost. Per their new estimate I would be out $200,000. Yes I should have been more diligent and reviewed the annual renewal paperwork more closely, but that's what the agent and office for. Maybe a policy review shorter than every decade would have helped Lesson learned and I saved money with more coverage.

I recently moved from ri to Texas. I had paid my policy in full for ri till end of term 2025. Kevin Cloutier’s agency never reimbursed me and the cheque pictured got bounced. He kept on telling me he can’t help to call main Allstate offices. It routed you to Philippines where you can’t get to a person who speaks decent English or can help. I got a run for my money and never got the right cheque. The cheque in pictures was blocked and cancelled. I ended up paying in Texas again for same period. I was will Allstate for 14 yrs will gladly go with another company who cares for their loyal customers rather than scamming them twice for payment. Shame on Allstate and shame on Cloutier agency

We moved to Rhode Island from New York. We got in touch with Kevin from All-State insurance and he made acquiring good insurance a breeze. We even added auto and apartment insurance, very reasonable, very professional with good insurance. I highly recommend Kevin for all your insurance needs.

Over the last few years I had both car and renters insurance with this company. When I have called the offices, I never get to speak to the same person, I was given different rates for my car policy and told that the multi-car discount was for 3 cars not 2. More recently I am purchasing a home and have left several messages with the sales team to add homeowners and they can't be bothered to call back. So I am in the hunt for a new agent.

One star is being generous. After a clerical error with my payment I was unknowingly driving with no insurance for a month. When it was corrected they wanted payment for the month I wasn't covered. After being a loyay customer to Kevin cloutier for over 8 years they didn't blink an eye when I cancelled all policies and went to another carrier. Shame on you Cloutier agency!!!