John Fitell - State Farm Insurance Agent

Burlington, NC · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Burlington
#4
of 45 insurance agents
City Percentile
64%
rating percentile
Address
John Fitell - State Farm Insurance Agent, 354 Holly Hill Ln, Burlington, NC 27215
Phone
(336) 584-8686
Website
www.johnfitell.com/?cmpid=MDND_blm_0001
Status
Closed · Opens 8:30 AM Mon

John Fitell - State Farm Insurance Agent is an insurance agent located in Burlington, NC. It is one of 45 insurance agents listed in Burlington. Its 4.9-star rating is above the Burlington city average of 4.6 stars. It ranks #4 among Burlington insurance agents by combined rating and review volume. There are 2 photos associated with this location.

About John Fitell - State Farm Insurance Agent

My vision for our Team is to be our State Farm customer's first choice as we keep the customers interest as our primary goal. My staff treats customers in a caring, friendly, professional manner providing superior customer service. When looking for... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Ashley · Feb 2026

John Fitell is an outstanding insurance representative. He is a very caring person who takes his time getting to know each of his customers personally. My parents were customers of State Farm and because of John's personality, my husband and I have been with him for over 27 years. He is a fantastic person who goes above and beyond to help his customers. And just like the commercial...like a good neighbor State Farm is there! We know we can always count on him. We live over an hour away & still won't switch to a different company or agent! John Fitell is dependable and someone you want in your corner if an accident happens.

★★★★★ 5.0 Sarah Blackwell · Mar 2026

We have been with John Fitell’s office for YEARS. Even when we moved out of Burlington and into Charlotte, we never swapped. This office always is quick (and I’m always a last minute person) when we need it (like for my teens license and I was AT the DMV). They are helpful. I will ask if theirs anyway to save a little on my bill and they will tell me if anything applies and help me set it up (like safe and save). I love that I can contact via email, call or text. I work a lot of long hours and texting works best for me and it doesn’t get stuck in my junk mail. John and Tyler at this office are the two I’ve dealt with and I love them both. Worth swapping if you have someone else bc you need an agent you can trust!

★★★★★ 5.0 Andreina Melendez · Nov 2025

I am extremely satisfied with the service provided by John Fitell. He secured insurance coverage for my husband’s boat, my car, my husband’s car, and our home—each at excellent prices and with outstanding terms. I am truly impressed with the options he found for us. On top of that, his professionalism, patience, and friendly treatment made the entire process smooth and pleasant. I genuinely appreciate the level of care and attention he gave us. I highly recommend John to anyone seeking reliable, efficient, and personalized insurance service. Thank you so much John to care for our assets.

★★★★★ 5.0 Chrystal Smithey · Sep 2025

John Fitell has been my insurance agent for probably two decades. I've been with him since he took over Mr. Combs so that's been a minute. He's an awesome person, he also responds in a timely manner. So John if your reading this. Did I do good?! In all seriousness he's a wonderful agent. I trust him, and have no complaints.

★★★★★ 5.0 Greggory Martin · Dec 2025

Haley Harrell Office manager at John Fitell’s State Farm in Burlington NC, was amazing to work with today. She went above and beyond to help me with a claim today. I truly appreciate the service and support I receive every time at this branch. The address is 354 Holly Hill Lane Burlington, NC 27215-5209. So if you’re looking for a good place for your insurance needs please contact them.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

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