John Cho - State Farm Insurance Agent

Recently, my husband and I wisely decided to transfer our State Farm car and home policies to John Cho, whose office is located in Oceanside. We have been State Farm patrons for about 40 years! During our initial interactions, we found both John, and Sandy Warren, the office manager, to be cordial and supportive as we shared our concerns about our car insurance policy. Sandy proved to be proactive as she followed up in a timely manner to confirm there were no unfavorable issues affecting our policy. She demonstrates a 5 star customer service skill set which includes attentiveness, compassion, patience, and communication. Engaging with Sandy is like conversing with a neighbor, who happens to be a proficient State Farm office manager.

I've practically had John Cho's State Farm office on speed dial these last few months as I navigated options related to our son getting his driver's license and the various associated options and costs. Every time I call, the phone is promptly answered by a lovely, knowledgeable, and helpful human who seems to recognize me by name instantly. Edwin, Kerrigan, and Sandy have accompanied me on this journey of information gathering, option-exploring, and insurance-securing, and as a result of their guidance, I have added a Vespa (for me!) to our vehicle mix and I'm saving money in the process! Our new driver was added to our policy instantly and seamlessly, and we have received all the documentation we needed straight to our email inbox. In addition to vehicle insurance, we have property in

John Cho and Sandy Warren are an awesome team. We insure our home and vehicles with State Farm and they listen when we discuss any concerns we might have. We have been with them for many years and will continue to do so.

I have been working with Sandy and John to decide specific options for my home, auto, and umbrella policies. Sandy is knowledgeable, professional, and quick to response with detailed information. She provided me with available options and suggestions for what to consider so that I can make informed decisions for my protection & risk mitigation. I have been very happy with my experiences with both Sandy and John.

What a great State Farm office to work with! Edwin answered the phone when I called and was very pleasant. His knowledge and expertise are evident just based on the way he speaks about insurance. Would 10 out of 10 recommend working with this office if you're in California!