Aurora Insurance Agency LLC
Chicopee, MA · Insurance agency
- Address
- Aurora Insurance Agency LLC, 574 East St, Chicopee, MA 01020
- Phone
- (508) 640-7743
- Status
- Open · Closes 8 PM
Aurora Insurance Agency LLC is an insurance agent located in Chicopee, MA. It is one of 26 insurance agents listed in Chicopee. Its 2.6-star rating is slightly below the Chicopee city average of 4.5 stars. There is 1 photo associated with this location.
Hours
| Saturday | 7 AM–8 PM |
Customer Reviews
Justin explained everything clearly and found new benefits that enhanced my coverage without added stress.
Awful customer service. Several times I have tried to go to the office within normal business hours, the door has a sign that says open, yet it is locked and no one answers if I knock. This has been at numerous times of the day, morning, afternoon, late afternoon. When Nilsa was there the customer service was amazing, I actually referred people to her. Now that she is gone, it has gone completely downhill.
Awful customer service on a commercial truck policy. He refused to register the truck and get plates for me. He even sent me to the wrong RMV, what a waste of time. Prices are not competitive, policy changes are also a struggle. Find a different agent!!!
This is the worst insurance place ever. Horrible customer service!!!!!!!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.