Zach Ibanez - State Farm Insurance Agent

I had to switch over my insurance from my old car to new with a tad bit of overlap. There was a bunch of back and forth between the dealer and insurance company. Miguel was great and made the expirence easy and very prompt. I have been insured with Zach and his team for years and they have always proven to be the right choice!

I switched over from Allstate. Zach has been a great agent, very informative and knows his stuff. I switched over my homeowners and even picked up an umbrella policy highly recommended triple AAA plus plus

I was a loyal State Farm customer for 7 years with zero complaints or claims. That ended this month. My auto policy for (2) cars was renewed in September, and I was told my bill would be around $243. Imagine my surprise when $381.13 was pulled from my account on 9/24 through autopay. Biggest scam ever. Lesson learned, I will never trust that again. When I reached out, Miguel, an agent I’ve dealt with before, admitted he couldn’t even explain where the extra $138 came from. I called 3 days in a row for answers, promised call backs that never happened. Every call to the office was initiated by ME and not them. On the final day, after being transferred through corporate, I spoke with Zach. Instead of helping, he told me to calm down, laughed at me, and kept repeating my name in a dismissive

I can't speak highly enough about my experience working with Zach Ibanez. It is very easy to say "above and beyond" about anyone but Zach truly, truly did just that. He went above and beyond, and stepped outside of his normal job duties to help me navigate a difficult situation. His dedication, professionalism, and attention to detail truly stood out and he saved the day. Zach took the time to understand my needs, kept me informed every step of the way, and made sure I felt supported throughout the entire process. It’s rare to find someone so committed to ensuring their clients are genuinely taken care of. I’m incredibly grateful for his help and would absolutely recommend him to anyone looking for someone who’s not only knowledgeable but also genuinely cares.

Zach is absolutely wonderful to talk to, he really tries to get you the best rates, and makes the entire experience something to actually look forward to! I adore this guy and HIGHLY recommend him!!!!