Steven Diaz American Family Insurance

Auburn, WA · Insurance agency

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Auburn
#5
of 22 insurance agents
City Percentile
43%
rating percentile
Address
Steven Diaz American Family Insurance, 4025 A St SE #102, Auburn, WA 98002
Phone
(253) 288-9900
Website
www.amfam.com/agents/washington/auburn/steven-diaz
Status
Closed · Opens 9:30 AM Mon

Steven Diaz American Family Insurance is an insurance agent located in Auburn, WA. It is one of 22 insurance agents listed in Auburn. Its 4.7-star rating matches the Auburn city average of 4.6 stars. It ranks #5 among Auburn insurance agents by combined rating and review volume. There is 1 photo associated with this location.

About Steven Diaz American Family Insurance

As your local American Family Insurance agency in Auburn,WA, we'll work with you to inspire and protect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Jacob Hogan · Feb 2026

I had a great experience working with Steven Diaz. He was extremely knowledgeable, patient, and took the time to clearly explain all of my options without any pressure. Insurance can be confusing, but Steven made the entire process straightforward and easy to understand. He was responsive, professional, and genuinely focused on helping me find the best coverage for my needs rather than just selling a policy. I really appreciated his honesty and attention to detail. Highly recommend Steven if you’re looking for someone reliable and easy to work with.

★★★★★ 5.0 Carolyn Arenas · Nov 2025

I honestly wish every human could have a Steven Diaz insurance consult at least once in their life! Steven Diaz with American Family Insurance is that rare insurance agent who makes insurance clear and surprisingly approachable. Steven took the time to explain every aspect of my policy, and broke down the fine print in a way that made sense. He helped me determine the best possible coverage for my situation - even when it didn't directly benefit him! That level of integrity is hard to find. If you're looking for an insurance agent who is knowledgeable, patient, thorough, and genuinely has your best interests at heart, Steven Diaz at American Family Insurance is your guy. You'll leave more informed, confident, and probably smiling too! Highly recommend.

★★★★★ 5.0 janey kunkle · Oct 2025

Steven Diaz is an awesome agent/owner. He has helped me through more claims than I'd like to admit to...Extreely pleasant and helpful, he simplifies and expedites the process. I highly recommend him and American Family.

★★★★★ 5.0 Grant Hoffsommer · Nov 2025

I am a brand new business owner, and Steven made it easy and simple to understand the process. He was good at communicating and worked with me through the whole process. He also took his time to explain what matters and why certain things are the way that they are! Definitely a good experience and would recommend him for anyone.

★★★★★ 5.0 Mckenzie Diaz · Mar 2025

Steven worked hard to meet all my needs and questions. He answered questions I didn’t even know I had questions about. He is very passionate and knowledgeable about what he does and went above and beyond to help me find the best auto insurance. He is very personable and a delight to work with. Steven is very dedicated to his customers.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.