State Farm Insurance: Shawn Herrmann

My mother was a customer of Shawn Herrmann, State Farm Agent of Smithfield N.C. for many years, and he was so much more than just an agent to her. He was personable, attentive, and always made sure she felt comfortable and confident with any questions she had. He truly took care of her. After my mother recently passed away, Shawn continued to show that same level of exceptional care and service to me. During such a difficult time, he was kind, gentle, and compassionate. Whenever I had questions or needed guidance, he either had the answers right away or found them quickly and followed up in a timely manner. There’s something incredibly special about having an agent you can personally reach out to, speak with directly, and truly trust. In a time when so much is moving toward automation an

Service was very helpful. And informative. Keep her Maria…

The INSURANCE G.O.A.T.! I am a real estate investor and his office has all of my North Carolina properties insured. He and his team has always rendered the best care and guidance. Shawn has been my insurance agent since 2006 and there isn't anyone that I'd trust more in the industry.

S. Parham here , I've been a customer for at least 15 years I believe maybe longer. I can't say enough about Cynthia my agent and Shawn and his staff. Whenever I call and it must be allot. They jump to assist quickly and efficiently. Never in these years have I been displeased with their service. And to speak on the negative review made by the young lady hitting a tire. Your insurance agent has zero control over the points you receive for hitting that tire. Shame on you for the review.

Great customer service! Everyone in the office is helpful and answers all my questions. I’ve had insurance with Shawn for over 30 years, and I have been extremely satisfied with his service.