Richard Fernandez - State Farm Insurance Agent

Outstanding Service – Highly Recommend Cullen Cullen was absolutely amazing to work with. He helped me secure a homeowner’s insurance policy and guided me through the entire process step by step. He took the time to clearly explain every detail, answered all of my questions, and made sure I fully understood my coverage without ever making me feel rushed or overwhelmed. What really stood out was his responsiveness and professionalism. Anytime I had a question or concern, Cullen was quick to respond and always provided clear, honest guidance. He truly made the process smooth and stress-free. If you’re looking for a knowledgeable, reliable, and genuinely helpful State Farm agent, I highly recommend Cullen. Top-tier service from start to finish.

Cullen was amazing to work with. I was having an issue with my home owners insurance and he worked to get me the best deal after everyone else told me no (even progressive who I have a current auto policy with). I was able to bundle home, ainto, and life and save so much. I would recommend him to anyone that’s looking for insurance.

I see everyone else writing great reviews but I have to share this. I sold my house and Richard cancelled my policy early, before it closed. Strike 1. My lender was down my throat asking about insurance coverage so I had to desperately call Richard back and buy coverage for another month while we were still in escrow. I changed the mailing address on my policy. Richard opened a new renter's insurance policy on the mailing address WITHOUT MY AUTHORIZATION. Strike 2. Turns out Richard cancelled the wrong policy, so I am now still insuring the house that I sold, and not insuring the new property. Strike 3. I had to call into the State Farm customer service line after hours and find out the full story from them, months after all this had happened. God forbid anything had happened to my new pro

I recently had the opportunity to work with the Richard Fernandez State Farm Office (and Cullen Reuben) on a very timely request to secure temporary auto insurance for a new car. They met the deadline perfectly and delivered the insurance in a very professional and timely manner. I am very pleased with the acumen and follow up of the office and highly recommend for your insurance needs.

Great experience with the quotation process, Cullen was very attentive to provided information that impacted the cost of the policy. Very happy to establish and to maintain relationships with the local agent I can trust.