HMS Agency, Inc.

Albany, NY · Insurance agency

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Albany
#13
of 46 insurance agents
City Percentile
56%
rating percentile
Address
HMS Agency, Inc., 454 Sand Creek Rd, Albany, NY 12205
Phone
(518) 690-0360
Website
www.hmsagency.com

HMS Agency, Inc. is an insurance agent located in Albany, NY. It is one of 46 insurance agents listed in Albany. Its 4.5-star rating is above the Albany city average of 4.3 stars. It ranks #13 of 46 insurance agents in Albany.

Customer Reviews

★★★★★ 5.0 E T · Mar 2026

Jack Potter with HMS did an awesome job getting me great rates on my auto and travel trailer insurance. They shopped around, found excellent coverage at much better prices, and explained everything clearly. Saved me money without cutting corners—highly recommend!

★★★★★ 5.0 Lauren M · Jun 2022

John has been nothing put helpful and explanatory since I sought out HMS’s services last year after my auto insurance had lapsed. He is always patient and willing to answer my questions and works to help you get what you need fast! He also just helped me save money by bundling my insurance and switching to another provider, very transparent about the process. If you’re looking to find out more about switching coverage or even obtaining coverage, give John a call.

★★★★★ 5.0 Eileen Venn · May 2021

We have used HMS for several years now and Lori Anne is very knowledgeable in the insurance and benefits industry. She shares great insight and assistance with us to help our business. I also have some personal homeowners and boat policies with them and they are great with those as well. I would highly recommend using HMS for your insurance and benefit needs.

★★★★★ 5.0 R L · Jul 2022

Top Notch Service, Hands down!!! Quick and immediate responses, and they go above an beyond for their clients. I've been in business for 11 years, and we brought HMS Agency on board last year and I couldn't be happier. I operate a very high volume restaurant and when I need a form or document, it's like snapping your fingers and you have it emailed to you....amazing service and very, very friendly staff.

★★★★★ 5.0 Daniel McCarty · Jul 2022

John from HMS worked together with us to customize our policies (home & auto) to fit our needs precisely and did this all through email and phone calls. Even our payment process was easy and fast. Great company and agent to work with.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.