Epic Insurance Group

Roanoke, VA · Insurance agency

Rating
5.0/5
★★★★★ 5.0
Reviews
20
Rank in Roanoke
#1
of 89 insurance agents
City Percentile
71%
rating percentile
Address
Epic Insurance Group, 3800 Electric Rd Suite 205, Roanoke, VA 24018
Phone
(540) 269-1301
Website
www.epicinsurancegroup.com
Status
Closed · Opens 8 AM Mon

Epic Insurance Group is an insurance agent located in Roanoke, VA. It is one of 89 insurance agents listed in Roanoke. Its 5.0-star rating is above the Roanoke city average of 4.3 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in Roanoke. There are 2 photos associated with this location.

About Epic Insurance Group

At Epic Insurance Group, our priority is helping our customers find the best coverage in order to protect what matters most in life. As an Independent agency, we work with a wide variety of top carriers to help you find the best coverage to suit your... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Carol Mason · Mar 2026

I was referred to Justin and Epic Insurance by my home security company. I called and left a message and my phone call was returned in less than 5 minutes. I requested a quote and was offered a policy reflecting a substantial savings over my most recent policy. Justine was friendly, knowledgeable and answered any questions. He also laughs easily which is a huge bonus in my book. I plan on using him to save me money on my home owners policy next. In this day and age where emphasis is rarely placed on customer service, it was refreshing to work with someone who is obviously committed to customer care. I will highly recommend him to family and friends. Thanks, Justin! Carol Mason

★★★★★ 5.0 Lynn Marie · Dec 2025

Justin is fabulous to work with. The process of switching insurance carriers was seamless, streamlined and stress free. He made checking my rate easy, and switching even easier. I can’t recommend him enough.

★★★★★ 5.0 Atyah Toone · Mar 2026

Very quick and simple process to get my ins started. Justin was very helpful and explained everything well for me to understand. Plus very affordable price, this is the best rate ive gotten.

★★★★★ 5.0 Lillian Brue · Feb 2026

We just started working with Justin Miller as we recently bought a home. We’ve been using Erie insurance for 11 years with another company. They never had time for us. After three months of working with Justin, he answers his phone immediately. He has information right away. He is so quick that on a Saturday when our car stalled out and we needed towing, he answered the phone, got us to the next phase and within 45 minutes we were towed and on our way home! In this digital time we’re in, it’s a rare individual working for a company to be so accessible. We appreciate Justin more than he’ll ever know. I hope this review finds its way to many people looking for that personal touch.

★★★★★ 5.0 Daniel Alvarez · Dec 2025

I called the agency for a quote, and Justin was fantastic. He took the time to learn about my needs and found the best coverage at the right price. Since he works with multiple carriers, he was able to find options that truly fit me.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Insurance agencyAuto insurance agencyCommercial agentHome insurance agencyIncome protection insurance agencyInsurance brokerLife insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.