Direct Auto Insurance

Bartlett, TN · Auto insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Bartlett
#4
of 28 insurance agents
City Percentile
52%
rating percentile

Direct Auto Insurance is an insurance agent located in Bartlett, TN. It is one of 28 insurance agents listed in Bartlett. Its 4.9-star rating is above the Bartlett city average of 4.6 stars. It ranks #4 among Bartlett insurance agents by combined rating and review volume. There are 3 photos associated with this location.

About Direct Auto Insurance

Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Bartlett, TN.

Customer Reviews

★★★★★ 5.0 D · Mar 2026

Erica, Tamika, and Brittany were absolutely wonderful! Bright, cherry, helpful, and considerate. I misunderstood how I was supposed to renew my policy, and they were absolutely amazing about making sure I was taken care of anyway. Beautiful ladies with wonderful personalities, the place smells great and is super clean, and all of them were helping me while also taking calls and handling their business! Owners should be extremely proud of these ladies, they're definitely the kind of people you want helping you!

★★★★★ 5.0 Andrea Murry · Feb 2026

This process was extremely easy and didn’t take long at all. Erica was so sweet and answered all of my questions thoroughly! I had been with State Farm for years, but the customer service always felt like I had to use their services rather than being genuinely valued. I’m so happy with my decision to switch car insurance and even happier that I’m now saving almost $170 by making the change!

★★★★★ 5.0 Marie Smith · Mar 2026

Excellent Service! The Agent Ericcaneisia was professional, helpful, and took the time to explain all my options. She made getting insurance quick and stress free,... Highly recommend coming to see her for all your insurance needs

★★★★★ 5.0 Michael Dates · Feb 2026

I had an excellent experience working with Ericcaneisia. She was extremely knowledgeable, professional, and took the time to explain my coverage. I never felt rushed or pressured. She just genuinely helped me with a smile the whole time. Her customer service is top tier and she made the process smooth and stress-Free.. will be referring other to her at this location

★★★★★ 5.0 Tony Hawkins · Feb 2026

Ericcaneisia provide excellent customer service. She was very patient and kind to me and my mother. She greeted us with a smile soon as we walk through the door. We didnt feel rush She explained everything to us. Great job Ericca

Accessibility & Amenities

✓ Online Appointments ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Credit Cards ✓ Debit Cards

Services

Auto insurance agencyInsurance agencyLife insurance agencyMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.