Brooks, Todd & McNeil Insurance

After dealing with terrible service from both local agencies and larger insurance companies, I had honestly lost faith in the system until I connected with Heather at Brooks, Todd & McNeil Insurance. Heather brings a rare combination of extensive experience, professionalism, and genuine compassion for her clients. She helped my husband and me secure homeowners insurance that finally made us feel protected instead of taken advantage of. She also set up small business insurance that has allowed our carpentry business to grow in ways we simply couldn’t with our previous agent. I truly feel like she’s a secret I can’t keep and everyone should know that an agent like this exists. For the first time, I completely trust our insurance agent, and that peace of mind is priceless.

Lynn was exemplary in handling my transactions and I couldn’t be happier about it. I called in a panic (in tears) because I forgot to pay my premiums and it was 4:55 on a Friday. Lynn was so pleasant and willing to help me and made sure all my annual payments were made for auto home and umbrella. I would have been late if she did not handle everything for me. She also took the time to tell me about other ways I could pay next year that might work better for me than calling in the payments. I am indebted to her for her kindness and efficiency. I can’t thank you enough Lynn!!!

Brenda Forrest goes above and beyond--she redefines customer service! On more than one occasion, she was able to troubleshoot under deadline and address varying communications with multiple divisions. Her service has been invaluable and I can't thank her--or recommend her--enough!

Highly recommend Jim Hunt, we have him for both personal and business insurance. He does not try to scare you and is honest will tell you when you don’t really need something.

Dan Leary at Bowmen was exceptional! He went over & above in helping my husband & myself with getting new Medicare coverage