Bill Mahlik - State Farm Insurance Agent

I have worked with three other State Farm agencies throughout the country and Bill Mahlik’s office is by far the best I have ever worked with. Sarah is the greatest. She is always very professional, extremely thorough in explaining my coverage and options, and I believe truly has my best interest at heart while recommending what she believes is the best coverage for my needs.

Bernie has been my go to insurance agent for the past five years and counting. She is very pleasant to talk to and does a great job answering my questions. I will be continuing to renew my various insurance policies through State Farm.

I'm adding to my review due to your response. I wasn't contacted until two months after this I've called corporate because the first time I was told to get an estimate I went to a company that day. I paid a company to drive to my house take picture's, send an estimate in and they did that day because my picture's weren't good enough for you. Johnsons auto body did the estimate I also sent picture's and was told to find alot more information that I told you I don't know where to look.....I took screenshot of the calls and I have all the info showing picture's that were sent and an estimate.......... I had no idea that I needed to Fond all this info until two month's after I was told state farm would be contacting me but they did not..... I waited patiently but after the experience I've h

In the years I was with Bill, he NEVER looked for better rates for me. He just ignored my requests. I've never had tickets or accidents but my rates just went higher and higher. I was once told it was because OTHER people got into accidents and had tickets and our area is just expensive. That made zero sense to me. The final straw was taking one vehicle off and putting another onto the policy. It seemed that I was being charged for 6 months of coverage in a policy with 4 months left. And the amount they credited me for the car I took off, didn't seem to be correct either. Instead of explaining to me what was going on, they offered to cancel my policy. I've asked multiple times since and explained that this is not how you treat customers but was met with more ignoring. I pay a premium to ha

Bill and Sarah were very accommodating. Bill explained everything in detail and found me some excellent rates. Sarah was there for any questions I had with a great personality and very helpful. Thank you Bill and Sarah!!!