Berkshire Insurance Group

Pittsfield, MA · Insurance agency

Rating
3.6/5
★★★★☆ 3.6
Reviews
10
Rank in Pittsfield
#5
of 14 insurance agents
City Percentile
46%
rating percentile
Address
Berkshire Insurance Group, 43 East St, Pittsfield, MA 01201
Phone
(866) 636-0244
Website
www.berkshirebank.com
Status
Closed · Opens 8 AM Mon

Berkshire Insurance Group is an insurance agent located in Pittsfield, MA. It is one of 14 insurance agents listed in Pittsfield. Its 3.6-star rating is slightly below the Pittsfield city average of 4.1 stars. It ranks #5 among Pittsfield insurance agents by combined rating and review volume. There are 8 photos associated with this location.

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Konstantine Papadopoulos · Jul 2022

I would highly not recommend this company for any of your insurance needs. My business had no workers comp for almost 2 years because of their negligence. They tried to blame it on the fact that my business changed from an llc to a corporation. And the fact that the person who was handling my policy had been fired. So what?? But my policies should have been reviewed when they were up for renewal in 2020 and then in 2021. Seems like something that should have been caught over a span of two years. They then told me that I was all set with the new workers comp. I called the state to thank the officer that came to my business to investigate the fact that we didn't have workers comp as I most likely wouldn't have known that we were without it. (but who knows? maybe after three years they would

★☆☆☆☆ 1.0 Carol Lew · Oct 2017

I have just extracted myself from the last of six insurance policies I had with Berkshire Insurance Group. I had no problems with them.... until I needed them to do something. After an insurance company terminated two of my policies (right after a claim against one of the policies), my agent dropped the ball finding me new policies thought they had two weeks to do so. If I had relied on them, one of my rental properties would have been uninsured for at least a week. When the deadline was looming, I was told by BIG that it was too late to meet that deadline.... no supervisor on duty to plead to. Toole Insurance Company didn't think it was too late when I called them in a panic. They found a policy for that property within three hours. That's my insurance agency now.

★☆☆☆☆ 1.0 Barb D'Arpino · Oct 2016

Berkshire Insurance Group, is the worst organized group. they don't receive cancellation or faxes and makes it difficult to cancel any policy. They are horrible DO NOT USE them for your homeowners , they continued to charge my checking account for a year after cancellation. They say they are sorry but they are not. My homeowners was increased by $200 after one year with them and Preferred Mutual. I called BB Agent and he said there was nothing they could do that was the increase. So I contacted another carrier and agent and signed with them, now a year later, Berkshire Insurance Group is making my carrier and myself jump through hoops to get this cancelled and refund the money they pulled from my account.

★★★★☆ 4.0 Rebecca Lynn Tanner · Feb 2019

Last year i saved over 1300 dollars when i switched to coverage with National Grange Mutual.Liberty Mutual wanted to charge me over 2500 dollars for The Same coverage! I ended up paing 855.00 for the year. Deana Post helped me and i ended up getting the Elite coverage pkg...this year im still saving....1076 for the year plus the discounts for being a customer paid in full for a year.

★★★★★ 5.0 Greg Hanford · Apr 2021

The two Wendy's that work there are AWESOME.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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