United Healthcare

Reston, VA · Insurance agency

Rating
2.6/5
★★★☆☆ 2.6
Reviews
20
Rank in Reston
#14
of 18 insurance agents
City Percentile
18%
rating percentile
Address
United Healthcare, 12018 Sunrise Valley Dr #400, Reston, VA 20191
Phone
(571) 262-2245
Website
www.uhc.com
Status
Closed · Opens 10 AM Mon

United Healthcare is an insurance agent located in Reston, VA. It is one of 18 insurance agents listed in Reston. Its 2.6-star rating is slightly below the Reston city average of 4.0 stars. It ranks #14 of 18 insurance agents in Reston. There are 2 photos associated with this location.

Hours

Friday10 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Brooke Butler · Aug 2025

I rarely leave reviews, but my experience with United Healthcare has been so unprofessional and disheartening that I feel compelled to share. Without any notification, United Healthcare terminated my plan yet continued to accept my premium payments for three months. When I discovered this and called to request either a refund or reinstatement, I was told neither would be possible. The representatives I spoke with gave conflicting information, and when I asked for clarification, the supervisor, Glen, became irate, continually interrupted me, and ultimately hung up on me. His demeanor was overbearing, dismissive, and entirely unprofessional. Additionally, United Healthcare abruptly stopped accepting my endocrinologist without notifying either myself or my doctor. They then retroactively la

★☆☆☆☆ 1.0 Eileen Chiama · Feb 2025

Would give zero stars to this healthcare insurance company for handling the systems that would actually provide care and reimbursement for services. The United Health Care Medicare Advantage plan is the ONLY option for this 93 year old AT&T retired employee and he has been out the reimbursement for needed vision services provided on 12/12/2024 & 12/17/2024. The customer service team does not know what form to send him to submit for reimbursement - they apologize, tell him to go to the website or app to find the form. Seriously, they cannot find the form! Now, 90 days later, with multiple phone calls, there's no form, an incorrect form was sent and he is still out the money for his 2024 vision exam and glasses - -even though he used the participating UHC service providers. When he prese

★☆☆☆☆ 1.0 ihuntiv · Mar 2025

Worst company in the world. This health insurer commits fraud as a corporate policy they deny care to 30% of claims and will concoct bogus reason for the denial. Once denied, if you try to appeal the denial you will spend hours and hours of your life trying to get this appeal approved. They do this hopping that you will give up before they have to payout.

★★★★★ 5.0 rocky rivera · Jun 2025

Nystatin Award of Honor Chiefs in charge,,customer representatives Natasha Tracy still alive Roc Solid after being toxined and abused DvOr0123 Stevie Award Stellar State for Safety Quality Care Act ,,,,+,,,+7785 CVS Rankc1 in Supploes Assisted to care for myself Mike Gallo Jr 0218,73 Left me pennyless,,took everything in the home literally abusive Ty SO much Nys Unified Court quality JpJr Propositio Tom CO,s D11 Salute Calum Scott at my worst Eminem Cinderella man Song Senior Officer Michael Dowling & Top Commander Gordon Top Doge

★☆☆☆☆ 1.0 D Z · Aug 2024

They've stopped covering covid vaccines. I can't get an appointment with any of their doctors. I'm paying for a gold level plan with them and can't use it at all. It's been 9 months without Healthcare. Complete rip off.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.