The Yurconic Agency

I am surprised by some of the reviews because I am invisibly disabled, plus I have autism, so I am most often discriminated against and treated really poorly... but at this office, I was not. I did have a small issue with my out of state title, but they did their best to submit everything for me along with a notarized paper explaining my name issue. I saw them twice because I had to get a printout earlier in the week for my drivers license next door. Both times, Cali was helpful to me and was not rude to me even when the miscommunication happened. Grecia was the person handling my transaction and she was also kind and helpful. I did not have to wait at all. I was never given attitude or grief when I was stressed. I cant say how much I appreciate being treated with humanity and respect.

Cali and Grecia are beyond professional. Just helped a family member who moved to Pa and needed her car title transferred. Grecia initially provided us all the information we would need to bring. Cali helped us with the actual car transfer process and she is the nicest most pleasant person I have dealt with in a long time. Made the process so easy and quick. 100% recommend this office and ask for either Cali or Grecia and you will be in good hands!

The behavior and attitude of the staff here are extremely unprofessional. Customer service requires patience and basic respect for people, and unfortunately that seems to be completely missing at this place. If someone clearly dislikes interacting with customers, they probably shouldn’t be working in a public-facing position

Never again. We just had a terrible over the phone experience. We had a client in need of registration. All paperwork was provided. Our client communicated to us that there was some confusion with the paperwork. Our manager called hoping to get some clarity and instead was yelled at by the rude lady and an alleged " officer". How an officer was involved I don't know. Regardless, the quick escalation within that 2 minute phone call from their part was very unprofessional. I can't imagine how our client was treated in person. We will never take any business with them ever again.

Wow. What can I possibly say to describe this company, the Yurconic Agency? Let me begin by saying that I was completely clueless about the process of obtaining new tags after changing residency from New Jersey to Pennsylvania. But Amber was amazing throughout the process. Her customer service, responsiveness, and eagerness to help changed the experience into a pleasant one. My leasing company had many delays and failed, but Amber with the Yurconic Agency filled in the gap by calling them directly, staying on the phone with them, and following up so I wouldn’t have to. This girl was the truth, and I even told her after I FINALLY got my new plates, that I was going to miss her. I never leave reviews, but my experience with Amber caused me to run to Google. If you ever have issues or questi