The West Agency

Butler, PA · Auto insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Butler
#6
of 32 insurance agents
City Percentile
39%
rating percentile
Address
The West Agency, 260 New Castle Rd, Butler, PA 16001
Phone
(724) 282-4089
Website
www.thewestagency.net

The West Agency is an insurance agent located in Butler, PA. It is one of 32 insurance agents listed in Butler. Its 4.8-star rating matches the Butler city average of 4.8 stars. It ranks #6 of 32 insurance agents in Butler. There are 9 photos associated with this location.

About The West Agency

When you're looking for an insurance agency with proven professionals, look to The West Agency. We're an established, well-known agency that's been faithfully serving the Butler County community since 1936. We have in-depth product knowledge and will... More

Customer Reviews

★★★★★ 5.0 Stevo24 · Mar 2026

Jason west is always so helpful. He always helps me in a timely fashion!

★★★★★ 5.0 Lisa McGrath · Jun 2025

I have had a wonderful experience with the West Agency in my time of need after my father's death. They worked with an insurer on my behalf to obtain coverage for a 35 year old mobile home until I was able to sell the property. Jason West and his staff are such wonderful people, and I so appreciate what they did for me when I was grieving and worried about my father's home. They also canceled the policy for me when the time came to do so, another item off of my to-do list! I highly recommend this agency.

★★★★★ 5.0 lisa shoop · Mar 2025

The West Agency has been a huge help. A section of my shingles blew off my house and The West Agency helped me through the claims process. So thankful to them for their time and excellent service. Also, I contacted them asking if I had enough house insurance since the price of houses significantly increased. They spent time going through everything with me to be sure I had enough insurance and also made sure I didn’t have too much as to be paying for more than was necessary. I found them helpful and honest.

★★★★★ 5.0 Brittany Hurst · Jun 2020

We have unfortunately had to deal with a couple of car accidents in the last couple of years and Jason West has been incredibly caring and responsive in helping us deal with the details both on the day of the accidents and in the weeks following. When it comes to dealIng with paperwork, etc. Jason and his team always make these processes very streamlined and simple. I never have to worry that the details are taken care of properly. We’ve been with this agency for years and it’s nice to know that both our home and auto insurance is in good hands. Highly recommend this business!

★☆☆☆☆ 1.0 Ryan Vargo · Jun 2024

Cancelled all my insurances through another company after I was quoted by them. Filled out all the paper work and started my payments. 3 months later all my policies were cancelled because of their ignorance. Something popped up that “disqualified” me from being insured. I wish Justin and the other employees would learn more about the companies that they deal with so things like this wouldn’t happen, instead of just looking to get quick money from people looking to be insured. Now I’m stuck with finding an insurance company for all my policies. Would not waste your time on this company

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Credit Cards ✓ Debit Cards

Services

Auto insurance agencyHome insurance agencyLife insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.