The Andover Companies

Andover, MA · Insurance company

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Andover
#2
of 9 insurance agents
City Percentile
63%
rating percentile
Address
The Andover Companies, 95 Old River Rd, Andover, MA 01810
Phone
(978) 475-3300
Website
www.andovercompanies.com
Status
Closed · Opens 8:15 AM Mon

The Andover Companies is an insurance agent located in Andover, MA. It is one of 9 insurance agents listed in Andover. Its 4.5-star rating is above the Andover city average of 3.7 stars. It ranks #2 among Andover insurance agents by combined rating and review volume. There are 10 photos associated with this location.

About The Andover Companies

The Andover Companies and its subsidiaries Baystate Insurance, Cambridge Mutual Fire Insurance, Merrimack Mutual Fire Insurance, are among the largest and longest-standing mutual insurance groups in the Northeast. Consistently rated "Excellent" or... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Gregg Barrett · Sep 2025

⸻ As an independent agent, I’ve had the chance to work with many carriers over the years and Andover continues to stand out. Their coverage options are solid, their pricing is competitive, and their underwriting is straightforward, which makes placing business with them a smooth experience. What impresses me most, though, is how they handle claims. When my clients have needed to file, Andover has shown up with fairness, speed, and genuine support. That level of service builds real trust, not just for my clients, but for me as their agent. I also carry my own personal insurance with Andover, and that decision came from seeing firsthand how well they treat people. It’s reassuring to know I’m not just recommending a good company, I’m also a happy customer.

★★★★★ 5.0 Hal Soden Jr CPCU, CIC, CRM · Sep 2025

As both a client and an independent agency owner, I can confidently say that Andover is one of the best companies I’ve ever worked with. Their forms are top notch—comprehensive, and competitive in the marketplace. But what truly sets them apart is their outstanding claims service. Whenever I’ve had a claim personally or guided a client through the process, Andover has been prompt, fair, and incredibly supportive. They go above and beyond to make sure everything is handled smoothly, which gives both my clients and me tremendous peace of mind. It’s rare to find a company that delivers equally well on both the value and service side, but Andover does exactly that. I’m proud to represent them and even prouder to trust them with my own insurance needs. Highly recommend!

★★★★★ 5.0 Ryan McCabe · Sep 2025

I’ve had the privilege of working with The Andover Companies both as an agent representing their products and as one of their policyholders, and I couldn’t be more impressed. From the agent side, their team is responsive, knowledgeable, and truly invested in helping us deliver the best solutions to clients. Their underwriting is thoughtful, their claims service is fair, and they consistently go the extra mile to make sure agents and policyholders feel supported. On a personal level, I also carry my own insurance with Andover, which speaks volumes about the confidence I have in them. The coverage is comprehensive, the service is outstanding, and I’ve always felt like more than just a policy number. It’s rare to find a company that delivers equally well for both their partners and their cu

★★★★★ 5.0 Carly Snediker · Aug 2025

I highly recommend The Andover Companies. Their team is professional, reliable, and truly dedicated to their clients and independent agency partners. Working with them has always been a seamless experience, and their commitment to building strong relationships really sets them apart. If you're looking for a trustworthy partner in the industry, look no further than The Andover Companies!

★★★★★ 5.0 Jonathan L · Oct 2025

I had a very professional and friendly experience with the Andover Companies. All of the correspondence with my claims associate Rebecca Record were prompt and professional. She took the time to listen and show compassion and understanding. She also took the time to follow up with me and to answer all my question. Would highly recommend The Andover Companies!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance company

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This listing is informational. Contact the business directly to verify credentials, services, and availability.