Spencer Ruyle - State Farm Insurance Agent

I've been with State Farm since 2013 Spencer Ruyle ,Rules 😊 they've always been good to me and my Family! Great Customer Service when you call you get answers or they'll do their best to get the answers for you! The also work hard on getting you back into your vehicle if you were in an accident! I didn't have to Walk while waiting, rental car was ready to roll! 💕

I’m so happy with the service at Spencer Ruyle’s State Farm office. Kyle Puent, the Account Manager, is always attentive, responsive, and truly cares about his customers. He’s a pleasure to work with.

If I could give zero stars, I certainly would. Until fall of 2023, I'd have given him ten stars because he had been extremely helpful and informative in all our insurance needs. UNTIL last fall when he "forgot" to update our information and our policies were canceled. Even after phone conversations with him guaranteeing he would get it updated prior to the cancelation date. He informed me he was going through some personal issues, another divorce (2nd or 3rd) due to his infidelity and drinking problem. I listened at the time because I felt he was venting due to being upset and didn't think it would end up impacting us financially. Our policies ended up being canceled, we attempted to contact Spencer via phone, text and email however he ignored every attempt. We got a new agent, reinstated

Really great experience with Spencer. He insures several properties of mine and the service is great. You can text or call him and he is very responsive and honest. He will tell you if a competitor has a better policy which they usually don't, but has happened on some occasions. This gained a lot of trust with me. The umbrella he provided was a 1/3 of the cost of my other quotes. Always worth your time dealing with him and he is SO easy to get ahold of. Really glad I was referred to him.

Spencer was kind and informative when setting up my insurance. He didn't try to sell me extra but explained the coverage options so that I was getting exactly what I wanted. He is always quick to respond to any questions or concerns I have and the other staff members are friendly and helpful as well.