Payne Insurance Agency

Lansing, MI · Auto insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Lansing
#5
of 70 insurance agents
City Percentile
75%
rating percentile
Address
Payne Insurance Agency, 3410 Belle Chase Way #300, Lansing, MI 48911
Website
www.payneinsurance.com

Payne Insurance Agency is an insurance agent located in Lansing, MI. It is one of 70 insurance agents listed in Lansing. Its 4.9-star rating is above the Lansing city average of 4.2 stars. It ranks #5 among Lansing insurance agents by combined rating and review volume.

Customer Reviews

★★★★★ 5.0 Mark Phillips · Apr 2025

Payne Insurance deserves all the 5 star ratings! Brian is awesome and if he can save you money, he will. Regardless of the insurance company. He takes his time to explain things in a way that makes you confident that your getting taken care of. Highly recommend!

★★★☆☆ 3.0 Loyal thoughts · Jan 2026

They work with progressive, actually offered the best in person insurance I know of.they seemed honest straight to the point

★★★★★ 5.0 Alan Stokes · Aug 2023

Payne Insurance Agency is very dependable and gave prompt and expert service whenever I needed them. They were always completely honest about insurance issues and what the forecast looks like. I highly recommend them if you are looking for an independent agent for all your needs. Although my unique circumstances were a better fit with policies from a company that is not part of their agency, I would not hesitate to go back to them in the future.

★★★★★ 5.0 Jeemin Kim · Aug 2025

Been shopping around for home and auto insurance. Payne insurance agency was very quick, informative, professional, and easy to work with through all communication.

★★★★★ 5.0 Laura Larson · Jan 2019

I have used Payne insurance for about one to two years now and I actually had come to Brian for help when my previous insurance agent dropped me with no notification for 6 months. That harmed my outlook to get insurance but Brian was able to set me up with a quote at a price I can afford and better yet, when I asked to look around for deals when I turned 25, we switched insurance companies (but I kept Payne Insurance as my agent) and now I'm paying an even better deal with absolutely no hassle! I am so extremely pleased having used Payne Insurance and I was able to do everything without EVER going into their office. I've never even met them face to face, and I think I love that the most. Payne Insurance, and Brian, are just great with customer service and working with you to get everything

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Credit Cards ✓ Debit Cards

Services

Auto insurance agencyHome insurance agencyLife insurance agencyMotorcycle insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.