National Grange Mutual Insurance

Our well went out 2 weeks again we will dealing with a lady name Debbie then I asked to speak with her boss Eric. Horrible service. Please do not use this company if you are looking to get relief for any home asst. If you send them email Eric said the normal turn around time for them to respond is 3-4 days. I do not recommend this company to anyone. No our well is still not fixed.

I have been a customer for almost 40 years. I have had many fender benders (mostly other people hitting me) and glass claims. Have NEVER had a single problem. Always got a rental while my car was in the shop. Rates have stayed reasonable through the years. Also have my home insurance here. About 4 years ago, my underground oil tank leaked. They covered the removal and cleanup which cost over $30,000 because the leaking oil impacted groundwater. Again rates have stayed reasonable. I am actually quite surprised and puzzled by the negative reviews. Again, I have never had a problem and enthusiastically give them 5 stars.

I needed a surety bond for a car title. Everything went very smoothly up until I started getting letters threatening to send me to collections, stating I had not paid the $100 fee. Which I did, unfortunately via money order. I didnt even have time to call western union and find out if the money order had been cashed. So I sent them a check via "chime checking", a week later I get a letter from the attorney representing them.I have now paid this company $200 and they are still coming after me for payment. I highly DO NOT RECOMMEND

CONSUMER BEWARE!!! Never have we received such horrible service from an insurance company!!!!! My husband and I have had a multi-vehicle, home with endorsements, umbrella policy with NGM for the past decade. We both have great driving records, don't drink and drive, meticulously main our home, have had no claims against our policy (except for two auto accidents which weren't our fault), have near-perfect credit scores, and have no children of driving age. A few years ago my Honda Accord was rear-ended. The insurance company said it would cost too much to repair it, so they deemed it a total loss. They initially gave me an extremely low offer for my vehicle, and I had to fight them for weeks to try to increase the amount. Their initial offer failed to consider the fact that my engine

Looks to me like three people had bad experiences with this company a year and a half ago (or one person logged on from three accounts...). I have been using them for years; their representatives when I've called have been courteous and helpful. When I made a claim, there were no hassles.