Melanie Bakala - State Farm Insurance Agent

I can’t recommend Kathy Bader at State Farm in Shelton enough! Kathy is absolutely wonderful to work with and consistently takes amazing care of my clients when it comes to homeowner’s insurance quotes. She is responsive, thorough, and incredibly knowledgeable — which makes such a difference during the home buying process when timelines matter. My clients always tell me how easy she makes everything feel, and I truly appreciate the way she communicates clearly and follows through every time. It gives me so much confidence referring her, knowing she’ll treat them with professionalism and care. If you’re looking for someone reliable, kind, and on top of it, Kathy is your person!

After having a frustrating experience with another State Farm office, I’m so grateful I found Bakala State Farm Insurance. The difference was night and day. Kathy went above and beyond to make sure everything was handled properly and efficiently. She took the time to explain my coverage options clearly, answered all my questions without rushing me, and made sure I was getting the best possible auto insurance rates. Not only did she resolve the issues I was having, but she also improved my overall coverage and saved me money. That level of care and professionalism is hard to find. PS: They also GREATLY value their customers and I received a personal follow up card from both my agent Kathy and her broker Melanie Bakala making sure everything was as it should be after activating my policy

02/18/26: I recently had the pleasure of working with Kimberly La Gra as my spouse and I began our journey as new rental property owners. Kimberly was incredibly understanding of our needs when insuring our rental home in Tacoma at a reasonable cost. She was patient, thorough, and took the time to explain every step of the process—even when the system added extra questions because the home is a rental property rather than a primary residence. Her knowledge and generosity in sharing information helped us secure the most suitable policy coverage at the best possible rate. We truly appreciated her professionalism and genuine care throughout the process. Kimberly also informed us about State Farm’s excellent renters insurance options and competitive pricing. Because of this, we referred our te

I had a great experience working with Kimberly La Gra at State Farm while getting a quote for my auto insurance. She was professional, responsive, and took the time to clearly explain my coverage options without any pressure. Kimberly made the process simple and straightforward, answered all of my questions, and helped me understand exactly what I was getting. It’s refreshing to work with someone who values clear communication and customer service. I highly recommend reaching out to her if you’re shopping for insurance.

Kathy helped me navigate all my options for Life insurance coverage. She took the time to explain everything and helped me choose the best option for me and my family. She is very knowledgeable and very kind. I HIGHLY recommend you go to her for any all your insurance needs and questions!