Mark Crump - State Farm Insurance Agent

I’ve had such a great experience with Mark Crump State Farm Office, especially working with my agent, Carrie Whitlow. She is incredibly personable and easy to talk to, which makes the whole insurance process feel stress-free. Carrie always follows up exactly when she says she will, takes the time to explain coverage clearly, and truly works to find the best rate and protection for your needs. What really stands out is how she treats you like family rather than just another customer. If you’re looking for someone who is responsive, knowledgeable, and genuinely cares, I highly recommend Carrie and the Mark Crump State Farm team!

Tamara was absolutely awesome to work with. State Farm failed to provide proof of my insurance coverage to my DMV after multiple attempts to get them to do it, which lead to my registration being suspended. Tamara was the most helpful working with me and the DMV to get my registration cleared. She was quick and very thorough and always had consistent and clear communication with me. I am very grateful that she works there. Amazing employee!

I had a very positive experience. Ms. Carrie Whitlow contacted me in Dec. And informed me about an insurance bundle. I had homeowners and was informed that I could save a considerable amount if I got automobile insurance with State Farm I am very pleased to report that I have saved a considerable amount on both my home and auto (in excess of $500). Carrie was very easy to work with and very knowledgeable. On a scale of 10, I'd rate her a 20!! Excellent experience for me. For the 1st time I smiled when renewing my insurance policies. My only wish is to meet Jake from State Farm!!

Tamara went above and beyond to ensure my policy reflected the correct coverage. A former employee failed to update my policy. I provided the email confirmation of my change that occurred month ago and Tamara, took it from there. She was very understanding and courteous and she called me with updates AS THEY HAPPENED. I never had to call for follow up or to check the status. Tamara gained my trust and prevented a bad customer experience from occurring. Imagine my surprise on Christmas Eve..... she called to wish me a Merry Christmas! Tamara, your team is very blessed to have you as part of the State Farm Family..

I have been with State Farm for years mostly with "Mark Crump-State Farm" and I have always had a great experience. The staff is nice and helpful every time I call. Yesterday I had the pleasure of speaking with Carrie Whitlow. She was extremely sweet and assisted me with adding more insurance to my current account. Thank you State Farm!