Kovalev Insurance Agency, Inc

I had an outstanding experience working with David ‘DOC’ O’Connell at Kovalev Insurance Agency, Inc. As a first-time home buyer, DOC made the process of securing both our auto and home insurance clear and easy to understand. He took the time to explain our options thoroughly, answered all of our questions, and ensured we had the right coverage. DOC was always available, responsive, and genuinely committed to helping us make informed decisions. Thanks to his guidance, we not only felt confident in our choices but also saved money. I highly recommend DOC and Kovalev Insurance Agency to anyone looking for a knowledgeable, trustworthy, and client-focused insurance professional.

I switched my auto and condo insurance because the premiums kept increasing every year while my car value was sinking down. My previous agency did a great job finding solid coverage, but David “DOC” O’Connell at the Kovalev Insurance Agency was able to find an even better option. What stood out most was how responsive and responsible DOC was—he replied almost immediately and patiently adjusted my coverage options multiple times to meet my needs. I was truly impressed by how quickly he responded and how accurately he handled every request. It was a pleasure working with him, and the entire process—from finding a better policy to switching my insurance—took only two days. I highly recommend DOC!

Thanks so much to the Kovalev Insurance team — especially David “DOC” O’Connell and Tanya Coran. They helped me with multiple policies (HOA, home, and auto) and were incredibly responsive, clear with explanations, flexible, and found us great rates. Really happy I chose them and highly recommend working with this team!

I had an excellent experience working with David ‘DOC’ O’Connell at Kovalev Insurance Agency, Inc.. David made the entire process of bundling my rental properties, car, and home insurance completely seamless. He was incredibly knowledgeable, responsive, and easy to work with—and most importantly, he helped me save money while ensuring I had the right coverage. David took the time to explain my options clearly, answered all of my questions, and handled everything efficiently from start to finish. If you’re looking for an insurance agent who is thorough, trustworthy, and truly client-focused, I highly recommend working with David and the Kovalev Insurance Agency.

As a small remodeling business in Springfield MA of 14 years, I switched all my insurance; auto, liability, worker's comp to a bundle with Kovalev Insurance. I will save thousands this year and they did all the work setting it up. I waited a few months to leave a review to see if there would be issues. I have communicated with Sofia a number of times for various reasons since then and it has been flawless. Five stars without hesitation.