AAA Newton

Newton, MA · Insurance agency

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Newton
#6
of 12 insurance agents
City Percentile
46%
rating percentile
Address
AAA Newton, 165 Needham St, Newton, MA 02464
Phone
(617) 332-9900
Website
branches.northeast.aaa.com/ma/newton
Status
Closed · Opens 9 AM

AAA Newton is an insurance agent located in Newton, MA. It is one of 12 insurance agents listed in Newton. Its 4.5-star rating matches the Newton city average of 4.4 stars. It ranks #6 of 12 insurance agents in Newton. There are 7 photos associated with this location.

About AAA Newton

24/7 roadside assistance remains ready and available to assist members in need: call 800-AAA-HELP.

Hours

Saturday9 AM–1 PM

Customer Reviews

★★★★★ 5.0 Jen C · Oct 2025

I had such an amazing experience at this AAA location! The woman at check-in was so pleasant and genuinely caring, super friendly and welcoming. The woman who helped me with my RMV service was equally wonderful, efficient, kind, and shared some really helpful advice. I was in and out in no time. Outstanding service all around! Thank you!!

★★★★★ 5.0 Derek Perlman · Nov 2025

Much better way to renew a license than going to the DMV! I was able to get a real ID appointment in about a week, and the process only took about 30 minutes at the store. Nice staff too! FYI you need to be a member to use their DMV services.

★★★★★ 5.0 Facundo Batista · Sep 2025

I had an appointment at 4:20 for my driver’s license permit arrived there 4;10pm, and the experience could not have been better. I was received by Ray (hope I’m spelling that right), who was super nice and helped me sort all the paperwork in just a couple of minutes. Right on time at 4:20, a very kind gentleman called me in for the test, and by 4:29 I was already done and walking out with everything completed. No question—this was one of the best, smoothest experiences I’ve ever had with paperwork. Efficient, professional, and genuinely friendly service. Highly recommended!

★★☆☆☆ 2.0 Dahlia Woman · Nov 2025

This office can be very convenient and helpful in renewing your license or getting Registry services taken care of. It depends on which staff member helps you. I must WARN you about SUE. She is unpleasant, condescending, sour and nasty. Her goal every day seems to be to deny as many people as possible of their documents.She is particularly cruel to elderly people. I witnessed today: 1. An elderly man being berated by Sue. He was having difficulty hearing and she sent him back to his seat because he hadn't signed his paper work yet! He lost his place in line. 2. An immigrant man ( again elderly) very nervous was dressed down by SUE because his identification gave his name as Gregoire and his American document said Gregory. Americanized. He was so uncomfortable the way SUE was trea

★★★★★ 5.0 Priya Prakash · Jan 2026

Went in to get my real ID. Staff are exceptional. So friendly and helpful. I highly recommend this location

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyTravel agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.