Kolcun Insurance Agency, Inc.

I went to Kolcun to find a better rate on auto insurance. Rita paired me with Progressive and I’ll save over 40% !! I’m so impressed with the friendly service at Kolcun!

Recently I was in a traumatizing car accident where I was injured and my car completely totaled. Maria and Sherry were very supportive through the process and always took my calls and followed up quickly. Despite so much evidence and supporting documentation that the other driver was completely at fault, my insurance co. assigned me partial liability for the accident. Maria worked with Mike to review all the documents of claim and as a result my insurance company changed their decision so I assumed no fault for the accident. Such excellent customer service is almost non-existent in most companies anymore. Thank you for caring about your customers!

I am disappointed in the service I received from Rita when attempting to set up my two auto policies and homeowners. She came highly recommened and the price was lower than I was paying State Farm. So I switched. I didn't realize I was going to have to double check her work as she wrote one of my auto polices as a personal when in fact the vehicle was titled in my company name. I had no idea until I recevied notices from the DMV that my car was uninsured. I attempted to get their assistance, and they said they did all they could do. I ended up paying a $775 dollar fine to NYS because of their neglegance. They told me it was my fault for not noticing the policy was incorrectly written and I had no recourse against them. They listened to the recorded messages from our conversations and even

I've been working with Kolcun for 3-5 years now. They handle all of my insurance needs. I've never had any issue that was not able to be resolved. Previously for years I dealt directly with insurance companies and manually shopped around for the best price. Eventually I decided it wasn't worth the hassle and left it up to Kolcun. Since then I've been getting better prices on insurance with better coverage. Everything from switching insurance, submitting a claim, asking if I'm covered or not are all handled by them. Being able to call and speak with a person is enough reason to go through Kolcun instead of the insurers directly. If your on the fence or aren't sure who to pick give Kolcun a try, they've always done right by me.

I'd like to send a heartfelt thank-you to Mike Kolcun and his team of professionals for their nonstop approach to insure they always deliver as promised. I recently filed a claim with Kolcun Ins. for damage within my home, the matter was addressed immediately by the Kolcun Ins. team and a check was in the mail to cover our loss. As always, when you deal with professionals, you get professional results!!! Thanks Team Kolcun, Sincerely Dave McVannan & Family