Kim Jasperson - State Farm Insurance Agent

I’ve stayed with State Farm for about a decade because the customer service at this office is always so good. The agents are kind, personable, and really attentive, and I appreciate being able to ask questions over text. Austin is especially helpful and always so kind. I definitely recommend this office to anyone looking for great service.

I had a great experience working with Justin here. He was professional, knowledgeable, and took the time to clearly explain all my options without making anything feel rushed or overwhelming. Justin was easy to communicate with and made the whole process smooth from start to finish. Highly recommend working with him if you’re looking for great service and someone who genuinely cares about helping you.

I happen to be searching for another car insurance because the one we had went skyrocket in price. And because of that, many companies were cold calling me to offer a quote. One of those calls was State Farm Insurance and I answered. A nice, friendly and very polite man named Ceasar, asked my name and offered to save me money. I had many questions which he explained that I could understand. The quote showed a significant difference in the monthly premium. I was leary and wanted to compare with other quotes I had and of course talk it over with my husband. Ceasar agreed to call me back the next day. I did compare it with a few quotes with well known insurance companies. State Farm Insurance showed more coverage for less and I decided that this was the change I needed for our two vehicles an

This place was great for such a long time; however, over the last 6 months the place has fallen apart! My daughter returned home from her mission and was arbitrarily placed as the driver of the most expensive car in our household (higher premiums!). When my son turned 16, i called and texted to have him added as the driver of another vehicle--3 months later, i found out he was never added. I gave them an opportunity to make things right, but wasn't even given an explanation or a phone call. was told Bear River has better service and rates. I'm on my way out while reporting the experience to State Farm Corporate! Follow-up: I reached out to Kim Jasperson to express my concerns and received the “blame the customer tone and explanation” that can be found at anywhere bad service USA.

The service I received from Justin at State Farm was above satisfactory. I went from 668.00 per month payment with The General down to 372.00 per month with State Farm. The Generals is only for auto insurance. No car rental if I have an accident but State Farm includes auto insurance, 100,000 life insurance and renters insurance. I think I found the perfect insurance to take care of my insurance matters. Thank you Justin from State Farm in Provo, Utah.