Kim Austin - State Farm Insurance Agent

I had the pleasure of working with Megan and she was absolutely wonderful! She helped get me a great price with auto and renters insurance. She went above and beyond and provided exceptional and friendly customer service. I highly recommend this office for your insurance needs.

Karen takes care of all my insurance needs. She is great to follow up and make sure things are taken care of. I have been well pleased with State Farm. Great price and budget friendly.

Just want to say thank you to Megan. . She transferred my policy from another state. She was very prompt in returning my phone call and had my auto policy updated in just minutes. Thanks again.

After me and my wife had issues with another agent, we came across Kim Austin Statefarm here in Abilene. The minute we walked in we were greeted with a very warm hospitality by Megan Holmes. She began to listen to our concerns and paused what she was doing to help us right away, despite it being late on a Friday. Right away she looked at our policy and helped us get the answers we needed. It showed what commitment not only Megan but Kim Austin’s team demonstrated. I highly recommend this place. Kim Austin even came out to greet us and spoke to us kindly. This is quite different from the approach I was accustomed to from a different head agent who I never met, spoke or seen due to the excuse, “he was always busy.” We are saving so much because of this location. Everyone was kind and kept

Megan Holmes was a amazing! She was able to help me with my home and auto insurance to get me a better rate and coverage. She is so kind and understanding of my schedule. I highly recommend Megan at Kim Austin- State Farm.