Ken Brown - State Farm Insurance Agent

I had an absolutely phenomenal experience speaking with Sara Coleman. She was patient, articulate, and very thorough when explaining the policies and answering my questions. I felt comfortable speaking with her and feel very confident in the purchase of my policies. Most importantly, I felt like a person, rather than a number. I truly appreciate Sara's help!

I had a great experience at Ken Brown’s State Farm office, and I really want to recognize Sara Coleman for the way she helped me. From the moment I arrived, she made me feel welcome and comfortable, which honestly made a big difference. Even though my quote wasn’t the lowest I’ve seen, Sara took the time to explain everything clearly and made sure I understood what I was getting. She helped me get my car fully insured and even walked me through adding my son as a first-time driver. What I thought would be stressful ended up being simple because of her. Sara was professional, patient, and very easy to work with. She has a warm, genuine smile that just makes you feel at ease — nothing forced, just her being herself. Because of the way she treated me, I’m recommending my family to this office

I wanted to recognize Steven for the great service he delivered, he provided me with the help I needed in anyway that he could, around this time last year I was searching around for different quotes and my family was also looking for a new policy and came across Steven and they recommended me to him due to how helpful he was, kind and supportive with saving as much as you can while still having the same coverages you already have just at a better rate. I ended up contacting him around this time last year but due to things on my record he recommended that I wait for them to fall off and then start with the new policy so that it will be much cheaper, next thing you know a year later he followed up with me to see if I still wanted to take the offer on the new policy, and that goes to show tha

I can't say enough good things about Steven! After years of using online-only insurance companies, I decided to give State Farm a try, and I'm so glad I did. Steven took the time to meet with me multiple times to go through EVERYTHING. He compared my old policy line by line with what State Farm could offer, and we ended up getting coverage for 2 cars and 2 houses while actually saving a lot of money. What really impressed me was how he educated me throughout the process. He explained insurance terms I'd never really understood before, helped me look up my car's value in the Kelly Blue Book, and discussed what levels of coverage made sense for MY specific situation. He even recommended a defensive driving course (which we could take online) that significantly reduced our premiums. Steven al

Steven L. Is great and very helpful. Always responds quickly and accurately. I will not deal with another insurance company due to how awesome Steven is. I cannot recommend Ken Browns office enough. They are all very polite and professional!