Jose Herrera - State Farm Insurance Agent

I can’t say enough great things about my insurance agent, Adara! I always recommend her to family and friends. From day one, she's been professional, and knowledgeable. She's been the best to refer to my customers when they purchase a car making a complicated process completely stress-free. Anytime I’ve needed assistance, whether it was updating a policy or just getting clarification they’ve been quick to respond and incredibly helpful. It’s clear she truly care about her clients and go above and beyond to provide exceptional service.

Jose’s agency was my first personal experience with State Farm and I’m so sad to say I’ve moved and have to transfer my coverage. From the beginning everyone on staff has been amazing, Charlie even remembered my name and details about me over a year after I first called and more recently I’ve spoken with Vivian and she is always so nice and very quick to help. Can’t tell you how many times I goofed my autopay because I had to change banks or cards and she was patient every time even though I know that was annoying! I’ve never had an issue getting in contact either by phone or email, if I did leave a message I was sure to be called that same day. I’ve never gotten off the phone with this office and been mad or annoyed, in fact I think the kindness you get from the staff here improves your d

Very disappointed with how unprofessionally my claim was handled. The liability determination ignored clear physical evidence and was explained with vague reasoning rather than objective analysis. As a policyholder, I expected transparency and professionalism — neither was demonstrated. I would strongly advise others to ensure their claims are thoroughly and fairly reviewed. I would highly advise against doing business with this agency

Charlie was extremely helpful! I needed insurance very quickly, and he got it done fast. He stayed in contact throughout the entire process, responding to every email and even personally giving me calls and texts to make sure everything was taken care of. On top of that, he got me a great rate! Highly recommend!

Jose provided a policy review of my mortgage insurance. This was the first time any of my insurance companies have done this. I was quite impressed with how thorough and informative it was. I learned a lot and am now looking to share what I've learned with others. I am very satisfied and ļ recommend him highly.