Foley Insurance Group

West Springfield, MA · Insurance agency

Rating
4.0/5
★★★★☆ 4.0
Reviews
9
Rank in West Springfield
#18
of 25 insurance agents
City Percentile
33%
rating percentile
Address
Foley Insurance Group, 37 Elm St, West Springfield, MA 01089
Phone
(413) 214-7474
Website
www.foleyinsurancegroup.com
Status
Closed · Opens 8:30 AM Mon

Foley Insurance Group is an insurance agent located in West Springfield, MA. It is one of 25 insurance agents listed in West Springfield. Its 4.0-star rating is slightly below the West Springfield city average of 4.5 stars. It ranks #18 of 25 insurance agents in West Springfield. There is 1 photo associated with this location.

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Fabio DeSousa · Dec 2025

Ryan, Mickey and the team at Foley are great! They’re quick to respond and really care about your business and insurance needs! They always go above and beyond and explain everything to you. Highly recommend for all your business and personal insurance needs!

★☆☆☆☆ 1.0 Lauren L Wheeler · Jun 2025

I’ve had a very disappointing experience with this insurance company. They failed to provide adequate coverage for my rental properties, leaving me exposed and underinsured. When I inquired about bundling my rental property policies to save money, I was told nothing — turns out, grouping them could have saved me significantly, but that was never mentioned or offered. Worse, I was never told the extent of a claim on my car insurance which was actually a fraudulent claim— then causing my insurance to skyrocket in cost. Completely unacceptable. Communication overall has been extremely poor. Calls and emails often go unanswered, and when someone finally does respond, it’s usually a different person because of their constant staff turnover. I expected better service and transparency, especi

★★★★☆ 4.0 Michelle Gneda · Sep 2024

I have been with Foley now for about 3 years and have had a few insurance companies in the past and have to say that they have been very good to me. I do not pretend to know much about insurance and they talk to me and explain things so I do understand. I have priced elsewhere and they are the best rate for me. I recently have had some additions to my house and they have helped me be sure this work is covered as well. Thank you for your help and getting me through my stress and saving a few pennies for my pocket!

★★★★★ 5.0 T · Sep 2021

I was approached by Brian Kavanagh who offered to quote my home and auto insurance. I was not looking to switch my insurance as I had been with the same agency for 16 years. Ultimately Brian saved me $400 a year with the same coverages. He was patient with me while I debated leaving my longtime agent and ultimately made it a smooth transition to Foley Insurance Group. Brian prepared all of the paperwork, and was able to meet with me out of the office due to my hectic schedule. I am very happy to have made the switch!

★★★★★ 5.0 Erica Pafumi · Dec 2021

Brian Kavanagh is an absolute pleasure to work with, he not only is responsive and well mannered, but he dealt with all of my concerns and questions! Made each interaction a joy rather than a headache, both my business insurance & a past renters policy I had obtained through him and I am overjoyed with the service to say the least!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyCommercial printerGraphic designerWebsite designer

Top Insurance Agents in West Springfield

NameRatingReviews
Homeland Insurance★★★★★ 5.020 reviews
Fred C Froebel Insurance★★★★★ 5.020 reviews
Carellas Insurance★★★★★ 4.920 reviews
Ormsby Insurance Agency Inc.★★★★★ 4.820 reviews
MASS TRANS INSURANCE AGENCY★★★★★ 5.015 reviews
Vista Insurance Group★★★★★ 4.720 reviews
Daniel Marchese - GEICO Insurance Agent★★★★★ 4.720 reviews
John R Sweeney Insurance★★★★★ 4.520 reviews
AXiA Insurance Services Inc★★★★★ 4.520 reviews
AAA West Springfield★★★★☆ 4.420 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.