Daniel Marchese - GEICO Insurance Agent

West Springfield, MA · Insurance agency

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in West Springfield
#7
of 25 insurance agents
City Percentile
63%
rating percentile
Address
Daniel Marchese - GEICO Insurance Agent, 1010 Union St, West Springfield, MA 01089
Phone
(413) 504-1950
Website
www.geico.com/insurance-agents/massachusetts/springfield/daniel-marchese/?y_source=1_MTYyMDYwNDktNzE1LWxvY2F0aW9uLndlYnNpdGU=
Status
Closed · Opens 9 AM Mon

Daniel Marchese - GEICO Insurance Agent is an insurance agent located in West Springfield, MA. It is one of 25 insurance agents listed in West Springfield. Its 4.7-star rating is above the West Springfield city average of 4.5 stars. It ranks #7 of 25 insurance agents in West Springfield. There are 7 photos associated with this location.

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 sonia · Feb 2026

After years of being a Happy Geico customer , and receiving great customer service!! I am completely taken a back by Daniel Marchese, I was calling to report a claim and the call kept dropping I think due to weather or he was not having a good day and was annoyed at my question, do not know which it was so, I continued trying to call back. at which point he answered the phone and cursed at me. He told me I was a piece of .... and he threatened to cancel my policy. He used the f word several times and although I told him I was recording he continued. He asked me if I thought I was his servant because i asked a question. My 5 yr old grandson overheard Him call me a piece of.... and repeated it. How sad is that!!!!!! Daniel you are complete embarrassment!!! and Geico would be better off

★★★★★ 5.0 Victor Brutsky · Jan 2026

I would like to thank Tyler with the great help and care taken to finalize paperwork that I needed. He went above and behind, and was very polite to address the issue. I would recommend not only this location, but GEICO in general as they are super helpful and responsive at all times!

★★★★★ 5.0 Cynthia Wallace · Nov 2025

I stopped in to get help with the paperwork for registering my out-of-state car. Even though it took a little longer than expected because their system was down, the staff was super friendly and made sure I had everything I needed to take to the RMV. They kept me updated the whole time and were really patient and helpful. I really appreciate how they went out of their way to make sure everything was done right. Definitely recommend this office!

★★★★★ 5.0 Brittany Morin · Nov 2025

Steven was great. I went there to insure a new car , he couldn’t help personally , but he called two different lines on two phones. Took care of multiple customers at once without anyone feeing excluded. Hard working , patient, respectful and friendly. He represents GEICO very positively.

★☆☆☆☆ 1.0 Richard Eldridge Sr (jester2369) · Feb 2026

What a rip off. I've been a faithful customer for 11 years. Bought a brand new car 2 years ago, so I had to go upgrade to full coverage. Price went up drastically- from $800 per year to over $4,000 per year. I was under the understanding that it was because my car is financed, and that it would go down some after I pay the car off. That was a lie. These crooks are still charging me highway robbery extortion prices and the car is paid off completely. Luckily, a competitor offered me the same full coverage for half half of he price of what these crooks are stealing from me. Switching soon- and I'll never come back to GEICO at this point.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

Top Insurance Agents in West Springfield

NameRatingReviews
Homeland Insurance★★★★★ 5.020 reviews
Fred C Froebel Insurance★★★★★ 5.020 reviews
Carellas Insurance★★★★★ 4.920 reviews
Ormsby Insurance Agency Inc.★★★★★ 4.820 reviews
MASS TRANS INSURANCE AGENCY★★★★★ 5.015 reviews
Vista Insurance Group★★★★★ 4.720 reviews
John R Sweeney Insurance★★★★★ 4.520 reviews
AXiA Insurance Services Inc★★★★★ 4.520 reviews
AAA West Springfield★★★★☆ 4.420 reviews
Neill & Neill Insurance Agency Inc★★★★☆ 4.420 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.