Farmers Insurance - Jolene Johnson

Careful with this group! They'll charm you initially to get your business with their awesome rates and customer service. Then when renewal time comes there will be zero communication about coverage price changes and you won't know until it's pulled from your escrow account. My policy went up over $700 with no notification or time to review and approve the increase. Honestly would have gone elsewhere and considering it now due to a complete disregard of transparency, professionalism and customer first priority.

I've been with Jolene for over 15 years. I had to switch once in order to get a better mortgage rate (long story short). As soon as that was no longer necessary I came running back. Jolene and her team really are the best in the business and they genuinely do care. Don't waste your time with anyone else in the insurance world.

Craig is efficient, organized and dedicated to finding you the best policy , and as well makes all your concerns feel heard and validated. Very professional and I would recommend him to anyone!

Max was great. Very helpful, answered all of my questions and added coverage I requested and still got me a great deal.

We've used Jolene and her team for a very long time. They're always very polite and make you feel at home when dealing with anyone in the office. This is customer service at its finest and why they'll have our business for decades to come.