Farmers Insurance Group -The Zielinski Agency (formerly MetLife Auto & Home)

West Springfield, MA · Insurance agency

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in West Springfield
#12
of 25 insurance agents
City Percentile
42%
rating percentile
Address
Farmers Insurance Group -The Zielinski Agency (formerly MetLife Auto & Home), 1111 Elm St #26, West Springfield, MA 01089
Phone
(413) 739-3199
Website
agents.farmers.com/ma/west-springfield/paul-zielinski

Farmers Insurance Group -The Zielinski Agency (formerly MetLife Auto & Home) is an insurance agent located in West Springfield, MA. It is one of 25 insurance agents listed in West Springfield. Its 4.4-star rating matches the West Springfield city average of 4.5 stars. It ranks #12 of 25 insurance agents in West Springfield. There are 2 photos associated with this location.

About Farmers Insurance Group -The Zielinski Agency (formerly MetLife Auto & Home)

Appointments not required, but PREFERRED.

Customer Reviews

★★★★★ 5.0 DJAFE David Ayers · Nov 2025

Paul was excellent to work with and guided me through setting up a commercial vehicle policy with ease and a great rate. It was a pleasure to work with him. Great service!

★★★★★ 5.0 James Reay · May 2025

Paul was a pleasure to work with. He gave us great rates answered all our questions on a timely manner. Looking forward to working with him in the future. if you’re looking for a great insurance company and a great insurance agent, Paul is your man!!!

★★★★★ 5.0 Eli Telisnor · Dec 2024

Paul is the man! It’s been a long time since I’ve had a favorable experience with a car insurance company or agent, but Paul sets the bar high I’m so glad I went with this agent. Not only did he listen to our needs he exceeded our expectations and found us the best auto coverage so that our family will always be covered. I would suggest coming to Paul for all your insurance needs, I’m very impressed!

★★★★★ 5.0 Jocelyn Pickard · Feb 2025

Paul was extremely helpful! I was in a stressful situation trying to by a car, I found his name on google and figured I would try to call him cause the 888 # was not helpful . Left him a VM he called me back and basically said " Ill handle it"! Not only did he handle it he saved me like $50 a month !! 11/10 agent ! We love Paul !

★★★★★ 5.0 Cy “Cyborg412” · May 2025

The last time I communicated with Paul was Aug. 2023. I forgot that the RTA form was only good for 30 days, so I needed his assistance on 5/15/2025. I was desperate and I was at a local AAA making sure that I had all the correct paperwork before camping out for 2.5hrs at the RMV. I sent the original RTA from 2023 to have corrections made with up to date info, fingers crossed. Paul responded immediately! Asking for 20 mins to get the form updated, correction sent, oops, I needed another correction, it was immediate, oops, yes 3rd time is a charm. RTA complete, by email , but by a very attentive Farmer's insurance specialist!! I was grateful to not only have his email in my mail but my appreciation for everything he did that afternoon was priceless! Thank you again Paul for all that

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

Top Insurance Agents in West Springfield

NameRatingReviews
Homeland Insurance★★★★★ 5.020 reviews
Fred C Froebel Insurance★★★★★ 5.020 reviews
Carellas Insurance★★★★★ 4.920 reviews
Ormsby Insurance Agency Inc.★★★★★ 4.820 reviews
MASS TRANS INSURANCE AGENCY★★★★★ 5.015 reviews
Vista Insurance Group★★★★★ 4.720 reviews
Daniel Marchese - GEICO Insurance Agent★★★★★ 4.720 reviews
John R Sweeney Insurance★★★★★ 4.520 reviews
AXiA Insurance Services Inc★★★★★ 4.520 reviews
AAA West Springfield★★★★☆ 4.420 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.