Farmers Insurance - Albert Johnson

I just had a water heater leak on 2/10/23 that seeped into my kitchen and utility room floors. Beckie Gorbruch handled getting me a claim right away and did an excellent job. Farmers assigned me to William Francis, a Farmers adjuster. William was fabulous. He listened to me and gave me outstanding help in getting my claim resolved with the best remediation and reconstruction companies possible. He was quick, thorough, efficient, professional, and caring. He was so good that Kim at Clearlake Servpro asked if there is anyway she could get William as the adjuster everytime. I highly recommend Farmers insurance.

I've been with Albert Johnson for years now. I've always been happy with their service. Staff never gets tired of answering all my questions.

The Agents are always very pleasant and professional when handling my insurance needs. Been with them for years!

Transferring all my policies (home, auto, windstorm) to Farmers Insurance was the best decision ever! From the moment I reached out for a quote, Catherine Sanchez’s professionalism, attention to detail, and expertise were evident. Not only did she provide me with prompt and personalized attention, but she also went above and beyond to ensure that I received the best coverage at an affordable rate. She took the time to thoroughly explain all the available options, patiently answering every question I had along the way so that I was well informed to make the best decision. I feel like a valued customer and truly appreciate the great customer service that I received. I’m happy to have found an insurance agency that I can trust. If you’re in need of insurance and exceptional customer servi

Michael Dunlap was great! His expertise, support and patience helped to make the process of choosing HOI and auto insurance much smoother than I imagined. I highly recommend him.