Dale Parker - State Farm Insurance Agent

Our family has been with Dale for 8 years, though we hadn’t had much interaction with his office until the severe hailstorm last year when we filed our first claim. Dale is incredibly knowledgeable, resourceful, and quick to respond. I've always received excellent support whenever I have questions about claims or insurance. The same goes for James, who primarily handles our auto insurance and replies to emails within seconds. While our experiences with claims through State Farm have varied, which is beyond Dale’s office’s control, Dale steps in to expedite responses from the handling team if they take too long. He also follows up on our claims to ensure everything is progressing smoothly and making sure my questions are answered. I couldn’t recommend them more highly. However, if State Far

Always appreciate the help and quick responses. I've been insured through these guys for a decade, and have a personable relationship any time I pick up the phone. Through years of affordable car and renters insurance, they have recently provided a great rate for my first time home buy!

I’ve had some bad luck with very minor accidents. Less than 10 miles per hour, when I was using my car for work. Only once was another vehicle involved. It’s like pulling teeth to get a lower rate with Dale. Often it takes days to get a response and today he said he was “unwilling to do the hour’s worth of work to find out what my new insurance rate would be.” after an accident. I need this info because I need to plan my life financially. With him especially, but with State Farm in general, like someone else has said, it’s all about the money. There’s no human element and his emails don’t respond to my questions and he condescended me, except he said I was condescending him when he had infantalized me and not answered my questions as if they weren’t important. Find a different agent if you

I have been a customer of Dale Parker’s office for going on 20 years and would recommend him without hesitation. I use Dale as a resource. When i have had questions about my insurance or even how my property value is determined from an insurance standpoint, which is really useful when insuring your home, Dale was quick and thorough with an answer. He takes time to explain things and he periodically goes over my various policies and makes recommendations for any adjustments that I should consider. Everyone needs insurance but his office’s great customer service is a bonus!

I have been doing business with Dale Parker and his amazing right hand man, James for years . I have my house and two cars insured through them . When all 3 of my kids started driving , they and were enrolled in the new driver program State Farm offered . .. can’t remember exact name. Dale met personally with each kid and went over the program and spoke to them as if he were talking to his own kids . I don’t have to speak to the office very often but when I do, , I feel like I’m talking to old friends. They are professional , knowledgeable and friendly . If I ask for advice , I feel like they are talking to me like I was a family member .I highly recommend Dale Parker and his team for your insurance needs.