Conway & Co. Insurers

Homeowners insurance expired, never received a renewal and could not renew because nobody would respond. Had no call back and emailed “Ben” numerous times. Called another place in New Bern and within the day had a quote and no issues. Goodbye Conway!

Front desk, very friendly! I wanted to get a new policy to make my Polaris side by side street legal. Jack something, didn't catch his last name, came out to assist me. I told him what I needed and the first thing he asked was if I had auto policies with him. I did not. He then told me the policy wasn't worth his time because he would only make 10 dollars. Made me feel like a nobody. If I had been treated with respect, just a little, I probably would have let him give me a price to switch. I really hope someone shares this with him because you never know the situation of customers coming through your door. Mr Conway, I collectively own around $375,000 in automobiles. 2023 Jeep Rubicon, 2019 Corvette Grand Sport, 2017 Camaro ZL-1, 2016 GMC Sierra, 2012 Chevrolet Cruse, 1999 Chevrolet Silve

Unresponsive is putting it mildly, I have written, called and begged for an explanation of my bill. I have been a faithful customer for 50 years. I found out that I had no auto insurance by way of a fine from the State of North Carolina DMV in January, letting me know that my policy had expired and I owed them $50 per car for the lapse..Now we ALL know that the postal service has not been 100% spot on due to the election and pandemic, so I didn't receive my quarterely invoice. No phone call, no email not another piece of mail came my way from the Conway Agency. My policy had should have expired in Sept. but miraculusly didn't expire until November? Which doesn't make sense. But that evening in January when I received my fine from NCDMV, Number #1, I paid my fine. #2 wrote a question to

The receptionists are good at their jobs. I was in and out very quickly

Been with them for over 20 years and they going to tell me,when I finish they will send me the rest of my money well they didn't.I had to borrow from someone to pay the people.I had to give my neighbor $350.00 because my tree branch hit there fence They sucks!