Carmon Jones: Allstate Insurance

I have worked with Shanon several times to help new residents obtain renters insurance. The process was fast and easy for my residents. Shanon offers exceptional service and is knowledgeable and very friendly and professional each time I have called. I look forward to a continued business relationship and highly recommend them!

Learned something new today - I have had insurance with several companies through the years and have never been charged a “short rate“ for changing policies - well changing from Allstate to State Farm for a lower rate - they charged me a short rate. So if you didn’t know NC Dept of Insurance allows insurance companies to charge a short rate if you cancel prior to your renewal period and it’s a mystery as to how much it is going to cost as the formula and rate are not shared in any documentation. I am not sure how this is legal as one would think you should have access to how to calculate the amount you are being penalized to allow the consumer to make an informed decision. One thing is for sure I will never insure with Carmon Jones at Allstate in Kinston again and probably not Allstate as

I obtained an auto policy from them and provided all the documents they requested. I was told I would pay $108 a month for 6 months. On the second installment monthly price went to $500. And when I asked why, it went up by 500% without any changes to policy. I was told it's underwriting. Why wasn't I told that my monthly installment can go up 500%? I wouldn't have taken the policy if they had told me about this. They won't let me cancel it either without the penalty. When I asked how much a cancelation would be I was told that they wont tell me that now and will charge the cancelation fee once my policy is canceled. All other insurance providers I talked to said that they do all the checks and run numbers before giving quote. That is not happened to me With this agent. they gave me a quote

Will not reply to any messages, emails or anything. Raised car insurance by $15 and says they never increased it. Tried to remove a vehicle from my insurance but it increases my premium by $200. Like what? How is it cheaper to insure 2 vehicles vs 1. Makes zero sense. I do not recommend. Geico quoted me $60 a month for my 1 car and iam paying $192 here.

I absolutely love the services that Carmon Jones and her Allstate insurance team provide. They consistently go above and beyond to meet my insurance needs. Carmon and her team are always available to answer any and all of my questions in great detail. They have a knack for finding the perfect coverage tailored to my specific needs. I would highly recommend Carmon Jones Allstate insurance to anyone seeking exceptional service and coverage. It's a recommendation I'd make every time without hesitation.