Concept Insurance

Ann Arbor, MI · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Ann Arbor
#4
of 46 insurance agents
City Percentile
67%
rating percentile
Address
Concept Insurance, 4884 S State Rd, Ann Arbor, MI 48108
Phone
(734) 369-9900
Website
www.conceptinsurance.com

Concept Insurance is an insurance agent located in Ann Arbor, MI. It is one of 46 insurance agents listed in Ann Arbor. Its 4.9-star rating is above the Ann Arbor city average of 4.6 stars. It ranks #4 among Ann Arbor insurance agents by combined rating and review volume. There are 5 photos associated with this location.

About Concept Insurance

Peter Staton opened Concept Insurance Agency almost 30 years ago, in the corner of a small office in Travis Pointe and has grown with the support of referrals by friends and family and his approach toward educating his clients about insurance.... More

Customer Reviews

★★★★★ 5.0 Kimberly Bryant · Jan 2026

Peter is the BEST! I have had insurance agents over the years and NO ONE comes close! Peter and his team provide personalized service. He truly looks out for you and makes you a priority. When I had a little mishap out of state with a rental car, he was there to calm me down and reassure me he would handle everything and he did. When my lease was up during a trying time, he was there. He seriously is the kindest and hard working agent out there. From the moment you walk into his office, you feel heard and cared for. Thank you Peter and staff!!!!! Kim Bryant

★★★★★ 5.0 Anthony Pace · Feb 2026

Peter and team are absolutely the BEST when it comes to insurance! He takes great interest in each client and goes out of his way to offer great service, kindness and support. Given he represents several providers, they can offer flexibility and help with a plan that fits each family or individual. Most importantly, he and his team are great people and it shows! Thanks, Pete and team!

★★★★★ 5.0 Amy Macomber · Dec 2025

I have been with concept insurance for over 20 years they’re not just my insurance agent. They are my family. These kind of connections are hard to find. when you can watch each other‘s kids grow up. And they treat your family members like they are their family it’s truly amazing. They go above and beyond to find you the right company to be insured with that’s going take care of you the most. When you call cause you’re Child has been in an accident. The first question is are they OK? And if you need anything, then they get into the business Piece of it. Peter and his team are truly amazing, kind hearted , caring individuals. And I wouldn’t want anyone else in my corner. Money cannot replace how they make you feel. Thank you for being there for me and my family all these years, keep up t

★★★★★ 5.0 Mary Dimo · Dec 2025

Peter Staton and the team at Concept Insurance provide us with the best service and pricing for all our insurance needs. They are responsive and helpful, no matter the issue or time of day! I thought we were special because they treat us like family, but after reading many of the reviews here, I can see they treat all their customers that way! I highly recommend them if you are looking for an insurance company that cares!!

★★★★★ 5.0 Trisha Miller · Dec 2025

For over 23 years Pete and his staff have given my family and I the best possible rates and customer service. Every renewal Pete is looking over our policies and making sure our coverage is where it needs to be in this ever changing economy. I am very appreciative to him and his staff. Top notch insurance agency.

Accessibility & Amenities

✓ Onsite Services ✓ Online Appointments ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ On Site Parking

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.