Bates Fullam Insurance Agency, Inc.

West Springfield, MA · Insurance agency

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in West Springfield
#14
of 25 insurance agents
City Percentile
33%
rating percentile
Address
Bates Fullam Insurance Agency, Inc., 975 Elm St Ste 4, West Springfield, MA 01089
Phone
(413) 737-3539
Website
www.batesfullam.com
Status
Closed · Opens 9 AM Mon

Bates Fullam Insurance Agency, Inc. is an insurance agent located in West Springfield, MA. It is one of 25 insurance agents listed in West Springfield. Its 4.0-star rating is slightly below the West Springfield city average of 4.5 stars. It ranks #14 of 25 insurance agents in West Springfield.

About Bates Fullam Insurance Agency, Inc.

Bates Fullam Insurance Agency is an independent insurance agency serving western Massachusetts businesses and families for more than forty years. Our family-run business has been catering to the needs of our Western Massachusetts neighbors for two... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Brittney Cullison · Oct 2023

I love this place! The Staff is always very friendly. I have used them in the past, and they ended up returning back here. Have been with them for years now and don’t plan on going anywhere else.

★★★★☆ 4.0 Cory Reay · Jun 2023

I found that they are pretty good at finding a cheap policy but the times I've had the pleasure of talking with someone they can sound kinda rude but everyone there is older so it makes sense

★☆☆☆☆ 1.0 Alek G · Nov 2023

Whoever Ann is needs to work on her customer service skills. The most unprofessional phone call I've ever had with an agent.

★★☆☆☆ 2.0 Julie Clark · Jul 2022

Every time I speak to someone there I get a different answer about the same issue. Not too happy. Probably start looking for a new agency. And some of the women that work there are very rude!! Don't recommend this place

★★★★★ 5.0 Mike Greany · Nov 2015

Nice agents here. I couldn't get a lower rate here and they were OK with that no pressure to move my accounts to them at all.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyHome insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.