World Insurance Associates LLC

Been here 15 yrs or better and I can not get a return call ! Receptionist will not patch me thru to a manager ! I do t know what happened to this place but really seems like they don't have it together

I originally had Justin Edens as my agent who was wonderful until the previous couple of years when the communication was awful and he flip flopped on things. Apparently, Justin has left so I wound up with a new agent Sue Highsmith. Sue didn't listen to me from the beginning when I explained that I had my mortgage company that I've had trouble with in the past paying my house insurance through monthly so I pay it all at once. She gave me quotes. I had her raise the deductibles as high as can be. After thinking on which was the best deal overnight I told her. She then came back with well if you have a lender or something else they might not agree with it. She didn't tell me that to begin with and she had no clue I have a lender, even though I told her to begin with. It is also in my file.

Their error caused our home owners insurance to lapse and wouldn't compensate us for the additional penalties added on. When speaking with the owner he was abrupt and rude. Never again will I use their services and I strongly suggest that you don't either.

This place must not need business. We called several times and stopped in to purchase insurance. The receptionist was not professional at all either in person or on the phone. She was full of excuses and didn't care a bit.

Extremely satisfied by they services and after sale and communication, they really are working hard for their customers, i have made this review after 3 years dealing with this great company, i recommend them without any doubt to my friends and relatives.