Willow Insurance Group

Des Plaines, IL · Insurance broker

Rating
4.3/5
★★★★☆ 4.3
Reviews
12
Rank in Des Plaines
#4
of 26 insurance agents
City Percentile
52%
rating percentile
Address
Willow Insurance Group, 2720 S River Rd # 260, Des Plaines, IL 60018
Phone
(847) 227-8006
Website
www.willowinsurancegroup.com

Willow Insurance Group is an insurance agent located in Des Plaines, IL. It is one of 26 insurance agents listed in Des Plaines. Its 4.3-star rating is above the Des Plaines city average of 3.9 stars. It ranks #4 among Des Plaines insurance agents by combined rating and review volume. There is 1 photo associated with this location.

About Willow Insurance Group

After years of experience working for independent agencies, Willow Insurance Group was formed in 2016 by Rebecca Barens. Placing an emphasis on technology we give our customers access to state of the art systems, enabling access to important... More

Customer Reviews

★★★★★ 5.0 juliya volkova · Jan 2026

Roman was amazing to work with. He helped us choose the best insurance policy, explained everything clearly, and stayed in touch to help with any questions afterward. Very professional and reliable — we would definitely work with him again.

★★★★★ 5.0 Roweruk Lviv · Aug 2025

Roman is hands-down the fastest and most reliable insurance agent I’ve worked with. He doesn’t just get things done quickly — he makes sure everything is done right. No matter the situation, he’ll find a solution that works. Highly recommended!

★★★★★ 5.0 Oleh Petryk · Aug 2025

Great experience with Roman! Fast, reliable, and professional. He handled the insurance and helped me choose the best plan. Highly recommend!

★☆☆☆☆ 1.0 Ashley Bahlmann · Sep 2024

Rebecca and her team are terrible with communication and have zero concern in retaining business. It took several inquiries about our policy renewal costs to then be handed off to Randy who never made contact. After following up again, was told she'd look into it after she went camping that weekend. This was the response after several messages were sent via email and left via voicemail. No communication still from her so I followed up again as our renewal was now due. She simply handed us off to Randy again which I stated was unacceptable as we have never heard from him. Her response was our renewal was the renewal and they supposedly explored all possibilities but nothing better was available. I highly doubt they looked into anything! Needless to say, we will take our 5 policies elsewhere

★★★★★ 5.0 Steve “Leerari” Lee · Aug 2024

Rebecca and her team are responsive and have saved me a lot of money. I have a complicated policy with homes and autos and extended families. Willow Insurance made my life a lot easier with comprehensive coverage through different carriers for home, auto and umbrella. Highly recommend!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance broker

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This listing is informational. Contact the business directly to verify credentials, services, and availability.