Western Mass Auto Insurance Inc.

Springfield, MA · Auto insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Springfield
#1
of 32 insurance agents
City Percentile
71%
rating percentile
Address
Western Mass Auto Insurance Inc., 383 Belmont Ave, Springfield, MA 01108
Phone
(413) 781-3800
Website
westernmassautoinsurance.com

Western Mass Auto Insurance Inc. is an insurance agent located in Springfield, MA. It is one of 32 insurance agents listed in Springfield. Its 4.8-star rating is above the Springfield city average of 4.2 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in Springfield. There are 10 photos associated with this location.

About Western Mass Auto Insurance Inc.

Western Mass Auto Insurance has been operational in Western Massachusetts since 2014. The main goal of our insurance agents since the beginning has been to provide insurance that includes personal car, commercial vehicle, renters, and apartment... More

Customer Reviews

★★★★★ 5.0 Aileen Martinez · Mar 2026

Briana, the CSR at A affordable, in Springfield is very polite and attentive. I wanted to share how grateful I am for the outstanding assistance I received with my auto insurance. Briana the representative above was patient, knowledgeable, and genuinely committed to helping me understand my options. She made the entire process smooth and stress-free, and her professionalism and kindness truly stood out. I really appreciate the level of care and support she provided. Thank you.

★★★★★ 5.0 Apostle Matthew W Warley · Jan 2026

Shout out to Briana at A-Affordable Insurance! She Helped me with my policy and was super-fast professional. it was easily the quickest insurance experience I have ever had. If you need coverage fast without the hassle, this is the spot. Thank again Briana!

★★★★★ 5.0 Kent Musiak · Feb 2026

Called the office and talked with Brianna, best customer service over all, from anywhere. Never any issues with them. She helped me over the phone with everything to get my suv on the road again. Didn't have to go to the rmv for nothing, reinstated my plates over the phone with her also. The rmv in office is real convenient. Over all I would rate This service and place an A+. Thank you again Brianna, me and my wife appreciate everything u did today.

★★★★★ 5.0 jose oliveras · Feb 2026

Erica Colon was exceptional answered every question i needed and got me up and on the road fairly quickly thank you so much will highly recommend to anyone

★★★★★ 5.0 Topazio Ortiz · Feb 2026

Absolutely great service! Madeline helped me through the entire insurance renewal process and made everything so easy. She handled everything for me with care and professionalism. Such a lovely woman—highly recommend!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto insurance agencyHome insurance agencyInsurance agencyInsurance brokerInsurance companyLife insurance agencyMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.