Veronica Schlagel - State Farm Insurance Agent

This is an amazing office, with an incredible team. These ladies handle their business in quick time and are always ready to help. They break everything down for me and have no problem going above and beyond to help with all my insurance needs.

****Update after business response: Thank you for responding. To clarify, my review did not request that any claim or account details be discussed publicly. My concern was about the CONSTANT REPEATED ADMINISTRATIVE CONFUSION and the fact that we continue to RECEIVE MAIL RELATED TO OTHER FAMILY MEMBERS WITH THE SAME NAME NEARLY A YEAR AFTER OUR POLICY HAS ENDED despite our household being separate. Unfortunately, the response provided does NOT ADDRESSED THOSE CONCERNS AND REFLECTS THE SAME LACK OF CLARITY AND ATTENTION TO DETAIL described in my review. At this point, we are no longer customers, and the issue being raised is simply that correspondence connected to another household continues to be sent to our address despite previous notifications. That type of recordkeeping issue should be

Naomi was great to work with. She was friendly, patient, and thorough with her explanations, also very prompt. I appreciate the service. Thank you!!

Sonya was absolutely amazing!! She made the process of switching over states so easy. Best insurance experience to date.

Naomi was so helpful, we had a tough situation that was time sensitive and she went above and beyond to make sure we had everything we needed. Thank you so much!