Vail Agency

We have been working with Vail for just about 2 years. Scott and Team are awesome!

Some years back my wife and I switched from a local agent to one of the bigger insurance companies due to a number of factors, one of which was the promise of a proactive agent with a teacher's mindset. When this didn't pan out and rates kept going up with no dedicated agent to talk to any longer we made the decision to again look at other options. Following the recommendation of a friend we stopped in to Vail and spoke with Adam. After taking our information and discussing our needs he did some work and got back to us within a couple days with a great package for most of our insurance needs. He explained all parts of the policies and was honest when some of the quotes he had for us were more expensive than our current coverage. We now have a diverse portfolio that not only increased our c

Scott and the team at Vail have been handling all of my insurance needs for most of my adult life. I have always felt that I have been completely covered, most importantly, but also that I have zero need nor desire to shop around for a better rate. Any time I have had an incident to report, the process has been comfortable and easy. I have continually reccomended Vail insurance agency to anyone I know who is in the market for new insurance.

Scott & Vail Agency has gone above and beyond to help us out since coming on board years ago. Their approach to our needs has always been pro-active. From the beginning, our policies, coverage, pros & cons have all been explained truthfully and in full. They have worked with us to find what fits into our life and our budget and helped us make the most sensible choices along the way. Everything has always been thoroughly explained with no sense that we are being rushed or our time is not important to them. Our recent transition to Hanover was met head on with phone calls, advice, and a desire to help us keep and improve our insurance with cost in mind. A few years ago Scott did a lot of research for a project of ours that ultimately wasn't feasible, but the effort and personal touch h

I have been using Vail insurance since 2005, and could not be happier! Scott and the crew from Vail are always very quick to get things done, very personable, and overall, just great people who know their jobs inside and out.